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Intelligent Information Management (IIM) Lead

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Proven management and people development experience., Experience managing a profitable Professional Services team., Knowledge of Intelligent Information Management technologies such as MCS and BPS., Strong analytical, problem-solving, and communication skills..

Key responsabilities:

  • Accountable for the operations and direction of the IIM professional service team.
  • Support projects and consultants while maintaining a strategic view of the team.
  • Act as a trusted advisor for customers and manage key relationships for project escalations.
  • Contribute to the Go to Market strategy and execution across all category offerings.

Konica Minolta Business Solutions UK Ltd logo
Konica Minolta Business Solutions UK Ltd https://www.konicaminolta.co.uk/en-gb
501 - 1000 Employees
See all jobs

Job description

Role: IIM Lead

Location: Remote within the UK - We offer Choice based working that gives you the opportunity to work from a UK location of your choice, we also offer various Konica Minolta office and Regus office spaces across the UK.

Package: £51,000 - £ 65,000 plus 20% bonus.


  • 26 days holiday, plus bank holidays, and the option to purchase more days if needed
  • Access to training and development opportunities, along with license with award winning learning content provider.
  • Enhanced family leave
  • Life assurance options
  • An extra paid day off to focus on your mental health
  • A generous pension plan, invest your contributions to maximise your pension pot
  • Discounts on activities, technology and restaurants
  • An extra paid day off to dedicate to volunteer projects
  • An independent employee assistance programme for all employees and their immediate family, giving 24/7 access to experts in health & wellbeing


We are seeking an IIM Lead to join our team at Konica Minolta!


Reporting to the Head of Solutions, the IIM Lead is accountable for the smooth running of the IIM (Intelligent Information Management) professional service team which incorporates MCS (Managed Content Services) and BPS (Business Process Services).


You will be responsible for the team's direction, operations, and people development, ensuring balanced utilisation, skills, and growth. This role involves supporting projects and consultants while maintaining a strategic view of the team and product category.

This is the perfect opportunity for someone with an agile mindset and is not afraid to challenge conventional thinking, leverage market drivers, and pursue innovation!


The IIM Lead will be highly visible to both internal and external stakeholders, a trusted advisor for our customers and a key relationship holder for specific project and wider escalations, including an important contributor to the Go to Market strategy and execution across all category offerings.


What you can expect from our hiring process?


Stage 1

📲 Screening call with a member of our Talent Acquisition team and a chance to get to know you better.

Stage 2

💻Competency based Teams interview with the hiring team.

Stage 3

💻 Teams Interview to present and discuss the task issued to you in your previous interview.

Stage 4

👏Our Talent Acquisition team will be in touch to make an offer and should you accept our HR operations team will take care of you from there on in.


We would love to hear from people who ...


  • Proven management and people development experience
  • Proven experience managing a profitable Professional Services team
  • Proven knowledge of technologies within Intelligent Information Management, such as but not limited to; MCS – Capture, Document Management, Case Management, Document Workflow and Process Automation solutions; BPS =
  • Outsourcing models and Communication solutions
  • Proven understanding of key IT concepts and technologies
  • Experience of sales strategy and a demonstrable commercial awareness – able to take a strategic view as well as tactical
  • Experience in creating and managing complex requirements documentation for review and sign off
  • Ability to uncover customer requirements and translate them into cohesive Solutions Designs
  • High impact verbal and written communication - experience in creating and delivering impactful, narrative customer solutions presentations to decision makers
  • Excellent customer stakeholder management experience and relationship building
  • Strong analytical and problem-solving skills
  • Ability to deliver under pressure and to agreed deadlines


If you have worked in an IIM Lead role before you will know that each day can look quite different, take a look at our role profile (at the bottom of the page) for a deep dive into what your "day to day" might look like in this role.


Don't meet every single requirement?

Studies have shown that women and people from ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Konica Minolta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for us!


We are an equal opportunities employer. Please let us know on your application or email us at recruitment@konicaminolta.co.uk if there's any adjustments, we can make that would be helpful for you.

Additionally, we are open to discussing flexible working arrangements and job-sharing opportunities. If you are interested in this great opportunity, we encourage you to apply today or reach out for a confidential discussion. We look forward to hearing from you!


ESG Initiatives at Konica Minolta


A global company with more than 39,000 employees in 150 countries, Konica Minolta takes its environmental, social and governance responsibilities seriously. We aim to be a robust and innovative company that keep evolving and contributing to the sustainable growth of society and individuals, and we use an ESG framework to navigate our efforts and obligations.


Take a look at our sustainable development goals here https://www.konicaminolta.co.uk/en-gb/corporate-information/esg

Please note, if we receive sufficient interest in this role we reserve the right to close the vacancy early, so if you're interested in the role we would encourage you to apply as soon as possible to avoid missing out on the opportunity


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Teamwork
  • Communication
  • Problem Solving

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