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Manager Logistics Support

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
India

Offer summary

Qualifications:

Bachelor's degree in Logistics, Supply Chain Management, or related field., Strong analytical and problem-solving skills., Experience in managing logistics operations and relationships with shipping lines., Proficiency in process automation and developing standard operating procedures (SOPs)..

Key responsabilities:

  • Manage and track all detention and demurrage (D&D) cases across businesses.
  • Develop and maintain relationships with shipping lines to negotiate waivers and resolve issues.
  • Lead automation projects to enhance logistics efficiency and reduce costs.
  • Provide leadership and training to the logistics team, ensuring adherence to SOPs and continuous improvement.

A2Z Jobs Consultancy logo
A2Z Jobs Consultancy Hrtech: Human Resources + Technology Startup https://a2zjobsconsultancy.com
11 - 50 Employees
See all jobs

Job description

Principle Accountability

• Strategies and work for bringing solution for Origin & Destination for Long Standing Cargo in close coordination with all concerned functions / teams and top management
• To bring about process efficiencies and automation in logistics function and make the function system driven.

Key Performance Areas

Manage all D&D cases for all businesses
• Record / Register all D &D cases, develop a tracker on progress
• Develop fact sheets for every case based on all the necessary details, information gathered from all sources
• Take necessary steps to obtain the detention waiver from shipping lines
• Coach and develop the concerned logistics team member handling the case in managing D&D cases
• Represent company’s stand to the shipping lines, and negotiate to get the maximum waiver possible
• Maintain an up-to-date tracker of all cases and report progress of resolution
• Take all corrective actions in future shipments, by providing revised SOPs and guidelines , to avoid incidences of DND or its possible costs impact to the company
• Conduct DND meetings of all concerned periodically to improve awareness and abilities internally to manage
• Prepare MIS on all pending cases and update concerned superiors at agreed frequencies ( Daily/Weekly )
Tracking longstanding units:
• Ensure LA is aligned/ updated in a timely manner to give correct position and adequate visibility of longstanding units
• Develop process to keep track of all longstanding cases (above 14days) Ensure that correct commodity is booked under correct client name by logistics team
• Escalate and bring to notice the difficult situations / cases to senior management
• Building Strong Relationship with shipping lines
• Manage long term relationship with shipping lines by taking required measures including networking
• Develop healthy / good relations with major shipping line
• Ensure routine / periodical meetings with shipping line officials who are responsible for D&
• Maintain updated and exhaustive contact list of shipping line officials and agencies, maintain a central repository.
• Spearhead the corporate relations and brand image building program for our organization specially with shipping line and related market players.
Automation Projects
• Responsible to identify areas in logistics function which could be atomised to improve efficiencies, costs and response time and improve the overall efficiency of the team
• Lead atomization projects with the help of IT team or external service provider.
Rubber Logistics Function Management
• Responsible to Provide functional leadership to Rubber Logistics team at jodhpur
• Periodically review logistics team functioning at Jodhpur
• Provide robust SOPs and check lists to ensure daily work is system driven
• Asses and upgrade competencies and skills of the logistics team
• Responsible to Track, manage and resolve problems and issues
• To attend day to day logistics issues as per requirement
• Keep track of all issues , and ensure its timely resolution
• Proactively suggest solutions to fix root cause of commonly / repeatedly occurring business issues
• Hold Rubber logistics meeting on every Friday to discuss ongoing logistic issues.

SOPs:
• Provide, detailed SOPs for all key Logistics processes and its measurement
• Review SOPs periodically and revise basis the problems and inefficiencies
• Conduct periodical audit to assess compliance level in logistics team
Other info: • Office Timing: 10 am to 8 or max 8:30 pm IST (Female) 11am to 9 pm /12 pm to 10pm (Male) • Daylight

Required profile

Experience

Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Teamwork
  • Communication
Are you interested?

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