Business Intelligence & Operations Manager in a Hyperscale Start-up - German speaking (m/f/x)

At Vicoland, we give the professional services market a new dimension: Virtual Companies, in short: “Vicos”. The Vicoland platform provides the legal, organisational and transactional infrastructure that enables freelancers to build teams (Virtual Companies) which can compete with traditional service providers, but without all the organisational overhead. Through Vicoland, companies can complete their projects 30 to 50% more cost-efficiently, while freelancers can work in trusted teams to easily scale their work and access larger projects than anywhere else.

Our Vicos are already transforming how digital projects are done. Since our launch 1.5 years ago, Vicos won projects from large corporate clients such as Mercedes-Benz, Netflix, or the German Federal Government, as well as from many SME. Vicoland was mentioned by Forbes and Forrester as a leading force in the market. We are an official partner of SAP and integrated into SAP procurement software.

There are already over 400 Vicos on our platform, uniting thousands of freelancers. Our central team, to which you would belong, has 40 members and is located across Europe, expanding to the US. Our headquarters are in Frankfurt/Main.

• you'll be a key sparring partner for our C-Level in Product / Revenue / Finance / Engineering to make educated decisions on strategic initiatives


• collaborate with leadership to establish KPIs, track performance, and drive continuous improvement


• while handling some internal operations tasks/ processes manually, you have a strong drive to automate things in a lean, yet reliable way


• to answer and automate recurring issues, you will develop and maintain our data infrastructure, currently built via no-code tools like Airtable and Parabola

Example: By looking through the data, you e.g. identify that many invoices to clients are overdue. You bring this up as a problem to the C-Level. To solve it, you start reminding the clients for overdue payments. To scale the work, you

• build an automated dashboard to track overdue payments


• send automated reminders to clients, so that you don't have to do the manual work


• measure if these reminders worked and iterate on the wording


• define a process for escalations to our client success managers, if clients did not pay after the first reminder

You have a background in data or BI, but want to get closer to business decisions? You have experience in sales, but you're tech-savy and worked on automations yourself? Then this job is for you!

• Analytical thinking: Comfort with making sense of data, using analysis and reporting tools; aptitude for designing metrics and dashboards to measure performance.


• Experience: 3+ years experience in working with data in a business context (e.g. revenue operations)


• Communication: Excellent verbal and written communication in English and German (most of our clients are German); ability to articulate complex operational details clearly to stakeholders.


• Strategic Thinking: Proven ability to develop and execute operations strategies aligned with company goals.


• Adaptability: Comfortable working in a fast-paced, ambiguous environment where you’ll be building processes from scratch.


• Leadership & Collaboration: Natural problem-solver who can balance individual tasks with broader organizational goals; experience coordinating cross-functional efforts.


• Ownership Mentality: You’re proactive, resourceful, and thrive on taking full responsibility for driving projects to completion.

• You can take ownership in a fast-paced start-up environment, with smart people around you to collaborate with


• You'll have real, immediately visible impact on our growth trajectory. You'll know if you're doing a good job


• Competitive compensation


• Working with a highly talented team with diverse backgrounds and top-notch qualifications


• The opportunity to work remote or in-office. Our HQ is in Frankfurt.


• Office co-working spaces provided in multiple cities across if you ever feel like meeting up with our team (Berlin, Frankfurt, Seville, Chemnitz, ...).