Recent or current experience in a similar role, Proficient in MS Office applications and document management systems, Strong organisational and time-management skills, Attention to detail and commitment to accuracy..
Key responsabilities:
Serve as system administrator for BCDE and ProjectWise systems
Provide third line support and training for users
Engage with project teams to configure IT systems for projects
Develop user guides and technical documentation for IT systems.
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Costain helps to improve people’s lives by creating connected, sustainable infrastructure that enables people and the planet thrive. We shape, create and deliver pioneering solutions that transform the performance of the infrastructure ecosystem across the UK’s energy, water, transportation and defence markets.
We are organised around our customers anticipating and solving their challenges and helping to improve performance. By bringing together our unique mix of construction, consulting and digital experts we engineer and deliver sustainable, efficient and practical solutions.
Our ambition is to become a net zero business by 2035, while enhancing biodiversity and natural capital, and we have plans in place to deliver this. We are committed to procure responsibly and to be an inclusive and accessible business for all, enabling us to be our best while focusing on the outcomes that we deliver for people and planet.
At Costain, we have a vibrant, challenging and growing business – an environment that provides tremendous opportunities for everybody. We're looking for curious, collaborative and courageous people who'll help transform the performance of the infrastructure ecosystem across the UK. For more information about our careers go to www.costain.com/careers
Today, we employ around 3,500 people and have been named in the Times Top 50 Employers for Gender Equality 2023.
This is a UK based, remote but with occasional travel for team meetings.
System administrator in BCDE (Bentley Common Data Environment) version 2023 and above. As well as additional modules (Sync and Workflows)
System administrator in ProjectWise Explorer version 10.00.03.434 and above (server 10.00.03.299). As well as additional modules (Deliverables Manager, Administrator, Microsoft Add-in’s and online systems)
Provide support for bugs and enhancement across multiple BCDE Spaces within multiple BC (Bentley Common) servers and across multiple Work Areas and Environments within ProjectWise
Proactively monitor IT support queues and ensure third line support calls are resolved quickly and efficiently
Provide third line support for BC and PW and be 1st point of contact for BC Space Owners and PW (ProjectWise) Super Users
Engage with project teams at all stages of the construction cycle to promote IT systems and assist with set-up, adaptation and configuration of IT systems to specific project requirements
Develop and create user guides, training material, user acceptance testing scripts and other documentation as needed for IT systems. Where appropriate update user guides for IT Software
Where appropriate, become a system administrator, provide guidance, assistance and training for existing, upgraded or new IT systems in formal or informal settings
Provide ‘Train the Trainer’ training sessions for Space Owners and Super Users
Provide technical documentation for Space Owners and Super Users
Write technical documents for any changes and enhancements
Collaborate with 3rd party/solution provider for changes, issues and questions.
Follow strict IT Change Management process for all development work
Work with the wider IT team for problem resolution and innovation
Carry out account management duties such as adding/removing users or updated permissions in PW, adding UPN’s to accounts and updating access levels in BC.
Provide support for bugs and enhancement across EDMS
Configure work areas and spaces within EDMS
Provide training and support for the Document Controllers/Space Owners within EDMS
Support any upgrades to System Servers
Carry out various Admin duties within EDMS (Electronic Document Control Systems)
Essential
RESPONSIBILITIES
Document controller or above on a site or a ProjectWise, BCDE or AssetWise system administrator
Knowledge of Information Management Processes and requirements
Have understanding of ISO27001 and ISO19650
Must be prepared to travel to our operational business (All UK)
Excellent communicator both written and verbal
Good customer facing and presentation skills
Excellent Team Player with a positive attitude
Excellent analytical and problem-solving skills
Good customer service skills
Comfortable communicating at all professional levels within the business
Desirable
Driving licence
Demonstrate experience in an IT environment
Proven Capabilities within an IT support function
In depth understanding on BCDE
In depth understanding on ProjectWise
Understanding of AssetWise
Essential
QUALIFICATIONS
Recent or current experience in a similar role
Proficient in MS Office applications and document management systems
Ability to work independently and as part of a team.
Familiarity with document control software and database systems.
Strong organisational and time-management skills, with the ability to handle multiple tasks simultaneously.
Attention to detail and commitment to accuracy.
Desirable
Current or previous experience in similar roles
ProjectWise accredited administrator
BCDE accredited administrator
AssetWise ALIM accredited administrator
ABOUT US
Costain helps to improve people’s lives with integrated, leading edge, smart infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.