Lead Software Engineer (Remote, United Kingdom)

JOB DESCRIPTION – LEAD ENGINEER

Location: Remote, United Kingdom

Division: Enterprise Engineering

Contract Terms: Permanent, 40 hours per week

THE TEAM

A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day.  We’re not just selling tickets (though we do that better than anyone else!), we’re enriching lives one amazing experience at a time.  The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together.  As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you will find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams, and events they love.  

We are also engineers at heart and are passionate about using cutting-edge technology alongside proven, venerable workhorses to unlock capabilities for other teams and, ultimately, unforgettable moments of joy for fans! 

If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.

THE JOB

Ticketmaster is looking for an experienced, motivated, and self-driven candidate to join the CORE engineering team.  As a lead engineer, you will work to shape the future tech strategy and encourage new and transformative thinking across a large organisation. You will have the opportunity to dive deep into hands-on solutions for large scale e-commerce problems, shaping the product transformation to a highly scalable distributed platform.

Now is an exciting time to join the team and make a real difference as well as showcase your engineering skills as we work to modernise and globalise our tech ecosystem. If you are the sort of person that enjoys a fast-paced work environment, can quickly pick-up cutting-edge technologies and product concepts, and has the desire to experiment with, evaluate and evangelise new technological paths forward, this is the role for you.

WHAT YOU WILL BE DOING

• Be a hands-on engineer, working with a distributed team of talented engineers to help build our next generation systems.
• Be an active participant in building solution designs, including evaluating and evangelising technical solutions with a team and across the department.
• Lead and facilitate the high-level product feature intake and solution design according to business priorities. 
• Inform and enforce engineering best practices to ensure cost effective development and identifying opportunities for reuse and consolidation.
• Participate in improving software development life cycle, technical operations, and technology innovation.
• Own the development of new systems and enhancements to existing systems, including breaking down complex problems into essential components and helping to design efficient solutions.
• Produce plans and recommendations with multiple contingencies to avoid stalling progress.
• Work with product, business teams, and architects to gather and understand requirements, discuss approaches, design solutions based on the requirements and create design documents for implementation keeping in mind costs, capacity, shelf-life, and choosing the right tools and technologies.
• Evaluate new tools and technologies for feasibility, cost, and subsequent use in the company and teams.
• Manage relationships between teams to solve larger problems and deliver greater business value.
• Promote a culture of engineering excellence, quality over speed, and doing the right thing.
• Successfully communicate all concepts, designs, plans, and guidelines to the appropriate teams, leadership, and stakeholders.

WHAT YOU BRING

Must Have

• Proven years of progressive engineering experience, building and scaling cloud-based SaaS products with a deep desire to stay hands-on.
• BS Degree in Computer Science, Computer Engineering or Mathematics or equivalent experience
• Exceptional programming skills in at least one modern object-oriented language
• Experience with complex architectural patterns, building APIs, microservices, event streams, and high throughput systems.
• Experience breaking down high level business requirements into engineering deliverables and managing completion of deliverable to a timeline.
• Proven years of experience in working with cloud-based platforms (preferably AWS).
• Appreciate and embrace transparency and see value in providing and receiving feedback.

Good to have

• Guiding and mentoring skills - guiding and mentoring junior members - helping them understand technologies, the project, best practices, and in general setting them up for success.
• Business experience or education – understanding of basic business concepts, strategy, and decision-making.
• Experience in designing micro service architecture and migrating from monolithic software architecture to micro service architecture.
• Experience in modernisation of legacy systems.
• Experience with Domain Driven Design (DDD).
• Experience with Event-Driven Architecture and CQRS patterns.