Sr. Manager Cybersecurity Command Center (SOC)

The Senior Manager of the Cyber Command Center will lead a team of Intrusion Analysts, Cybersecurity Engineers, and eDiscovery and Forensics Specialists, that are responsible for Cybersecurity Incident Management including the following disciplines:

• Cybersecurity Monitoring and Analysis (Security Operations Center (SOC))
• Cybersecurity Incident Response
• Cyber Threat Hunting
• Investigations and Data Forensics
• Cyber Threat Intelligence
• Regulatory Compliance logging and evidence collection
• Security Engineering and Administration

The Senior Manager of the Cyber Command Center will follow multi-year strategic plans. This person will be responsible for ensuring team processes are followed and improved upon, develop metrics and KPIs for the team and regional markets, manage security service/ticketing systems requests, and manage resources performing these tasks. The person that assumes this role must be passionate about pursuing personal and organizational excellence in the fields of Cybersecurity Incident Management.

Essential Duties and Responsibilities:

• Contribute to strategic direction of a Cyber Command Center.
• Set and achieve goals that foster year-over-year improvements in Cybersecurity Incident Management.
• Provide auditable evidence of compliance for global regulatory and partner contractual obligations.
• Provide direction and tactical objectives in support of strategic goals.
• Promote and enable continuous professional growth of the Analysts and Engineers.
• Complete annual reviews and ongoing performance management for the team.
• Set and manage both team and individual goals that are challenging and achievable 
• Introduce lightweight and effective processes to improve work assignment ingestion, tracking, and completion.
• Develop baseline metrics that can be used to illustrate team performance, capacity, and throughput. 
• Follow and adhere to product management lifecycle for the tools and services used by the Cyber Command Center.
• Contribute to building operational excellence, repeatable and measurable results into all disciplines of Cybersecurity Incident Management.
• Build and maintain positive and productive working relationships with technology teams across all markets of the company.
• Provide guidance and leadership to team members when responding to security incidents.
• Lead, foster, and adhere to the adoption of relevant security assessment frameworks.
• Continuously learn and keep abreast of the latest technical developments in the security engineering, detection, response, and analytics.

Work closely with the rest of the Security organization, in conjunction with technology, to ensure company products and services withstand foreseen and reasonable attacks

Here’s what you’ll bring to the team:

• Bachelor’s or Associate’s Degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Electronics Engineering, or related field
• 4+ years of hands-on, in-depth experience in Security operations, Engineering, application security, or in the role of Security Engineer/lead in related disciplines
• 3+ years of experience in managing and leading security teams that focus on identifying and resolving security threats
• Experience should include Cybersecurity operations with real-time threat detection and incident response at scale
• In-depth knowledge of security vulnerabilities and best practices in remediation and compensating controls
• Knowledge of network security, public cloud security (particularly AWS), PKI, and cryptography
• Strong analytical and problem-solving skills
• Experience mentoring junior engineers toward professional maturity
• Experience leading small teams of engineers in a fast-paced environment
• Excellent communication (oral, written, presentation) skills
• Experience as an Intrusion Analyst and/or cybersecurity incident responder highly desired

CISSP, GMON, GSEC, GCIH, GCIA, Security+ certifications are desirable