Senior Director, Analytics

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Growth Analytics leader, you will oversee the continued development and enhancement of our Commercial & Market Intelligence platform, serving as a central point-of-contact between the Commercial team and key departments such as Business Intelligence, Operations, FP&A, and Accounting. Every day, the successful candidate will leverage cross-functional capabilities and subject matter expertise to deliver transparency, market segmentation optimization, and enhance growth predictability.

To thrive in this role, you must have a strong understanding of Revenue Cycle Management within the healthcare industry and/or demonstrated, relevant domain knowledge.

Here’s what you will experience working as a Senior Director, Analytics:

• Strategic Partnership: Collaborate closely with the Commercial team, acting as an extension of Commercial Operations. Become a strategic subject matter expert on sales performance KPIs, portfolio go-to-market strategy, market sizing, segmentation, and growth projections.
• Platform Management: Oversee and manage the development backlog of the Commercial & Market Intelligence platform, prioritizing value-add initiatives aligned with R1’s strategic priorities.
• Performance Monitoring: Proactively monitor key performance metrics, clearly communicate performance, and provide actionable insights to optimize top-line revenue growth.
• Analytics & Insights: Perform hands-on analytics and recommend enhancements to our market intelligence suite, driving deep analytical insights to define the go-to-market strategy.
• Reporting & Analytics: Facilitate the development of new reporting and analytics content to increase transparency and insights on key Commercial initiatives and activity.
• Predictive Analytics: Responsible for delivering annual growth targets and maintaining a reliable and accurate forecast. 
• Sales Support: Facilitate ad-hoc reporting and analytical support to ensure strategic alignment towards financial goals.
• Executive Support: Support executive leadership in preparing monthly and quarterly Board of Director presentations
• Communication: Effectively and clearly communicate complex concepts to both technical and non-technical audiences, transforming functional requests into technical requirements for developers.
• Market Research: Conduct market research on the RCM healthcare industry, providing insights into competitor trends, market conditions, and new growth opportunities.
• CRM Optimization: Recommend Salesforce development enhancements to streamline the underlying data model and enable quicker time to insights.

To be successful in this role, the candidate will have:

• Bachelor’s or Master’s degree in business, finance, analytics, or a related field.
• 10+ years of experience in an analytics-related role within a fast-paced, high-growth sales organization.
• Proficiency in Snowflake or T-SQL.
• Experience with Salesforce or similar CRM systems.
• Advanced Excel data modeling skills.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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