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Slovak Speaking Customer support for Tobacco Company - Full relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Slovak (both spoken and written) is required., Strong communication and interpersonal skills are essential., Previous experience in customer service or support roles is preferred., Ability to problem-solve effectively and a commitment to customer satisfaction..

Key responsabilities:

  • Provide outstanding customer support via phone, email, and chat in Slovak.
  • Assist customers with inquiries regarding products and services associated with the tobacco industry.
  • Resolve customer complaints efficiently and professionally to ensure their satisfaction.
  • Document customer interactions accurately for quality assurance and improvement.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Slovak Speaking Customer Support representative to join a prestigious tobacco company in Greece, complete with full relocation support! This unique role is perfect for individuals eager to work in a dynamic environment while enjoying the beauty and culture of Greece. As a Customer Support representative, you will assist Slovak-speaking clients with their inquiries, resolve their issues, and provide exceptional service. If you are fluent in Slovak and looking for a rewarding career experience abroad, we encourage you to apply!


Responsibilities
  • Provide outstanding customer support via phone, email, and chat in Slovak.
  • Assist customers with inquiries regarding products and services associated with the tobacco industry.
  • Resolve customer complaints efficiently and professionally to ensure their satisfaction.
  • Educate clients about products and services to help them make informed decisions.
  • Document customer interactions accurately for quality assurance and improvement.
  • Collaborate with team members to enhance the overall customer experience.

Requirements

  • Fluency in Slovak (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Ability to problem-solve effectively and a commitment to customer satisfaction.
  • Willingness to relocate to Greece and adapt to a new cultural setting.
  • A positive attitude and capability to work within a team environment.
  • Familiarity with customer service software is an advantage.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
Slovak
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork

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