Slovenian Speaking Customer Service Positions for Imperial Department

Patrique Mercier Recruitment FR is excited to announce the opening of Slovenian Speaking Customer Service Positions within the Imperial Department. This role offers a unique opportunity to join a dedicated team that aims to provide top-notch service in the tobacco and consumer goods industry. We are seeking enthusiastic individuals who are fluent in Slovenian and possess a passion for excellent customer support.

Responsibilities

• Deliver exceptional customer service to Slovenian-speaking clients via phone, email, and chat, addressing their inquiries and concerns with professionalism.
• Assist customers with order processing, account management, and detailed product information.
• Effectively resolve customer complaints and issues, ensuring high levels of satisfaction.
• Collaborate with other departments to ensure efficient service and product availability.
• Document customer interactions accurately and maintain records to enhance service strategies.
• Stay updated on the company’s products and policies to provide precise assistance.
• Seek feedback from customers to identify areas for improvement and contribute to overall service excellence.

Requirements

• Fluency in Slovenian and English, both written and spoken.
• Previous experience in a customer service environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment with a focus on customer satisfaction.
• Familiarity with customer service software and proficiency in Microsoft Office is beneficial.
• Attention to detail with strong problem-solving abilities.
• A positive attitude and a commitment to providing outstanding service.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks