Offer summary

Qualifications:

Fluency in Dutch and English is required., Experience in customer service or support roles, particularly in financial services., Strong problem-solving skills and attention to detail., Excellent verbal and written communication skills..

Key responsabilities:

Deliver exceptional customer service to clients in Dutch regarding financial products and services.

Assist customers with inquiries related to account management and transactions.

Troubleshoot client issues and provide effective resolutions in a timely manner.

Maintain detailed records of customer interactions and collaborate with internal teams.

Job description

Patrique Mercier Recruitment PT is thrilled to announce a rewarding opportunity for a Dutch Speaking Financial Services Support Agent to join our remote team based in Greece. We are a distinguished recruitment agency dedicated to connecting skilled talent with opportunities across various sectors, including finance. In this role, you will be responsible for providing exceptional support to clients in Dutch, assisting them with their inquiries surrounding financial products and services. If you are looking to enhance your career in a supportive and dynamic remote environment, this position is perfect for you!

Responsibilities

Deliver exceptional customer service to clients in Dutch regarding financial products and services.
Assist customers with inquiries related to account management, transactions, and financial procedures.
Troubleshoot client issues and provide effective resolutions in a timely manner.
Maintain detailed records of customer interactions and ensure accurate documentation.
Collaborate with internal teams to ensure comprehensive support for clients.
Engage in regular training to stay updated on financial regulations and service offerings.
Build and maintain positive customer relationships through effective communication and assistance.

Requirements

Fluency in Dutch and English is required.
Experience in customer service or support roles, especially within the financial services sector.
Strong problem-solving skills and a keen attention to detail.
Excellent verbal and written communication skills.
Familiarity with customer support tools and CRM systems.
A dedicated approach to providing high-quality service and addressing client needs efficiently.
Ability to work independently in a remote setting while managing time and priorities effectively.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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