Czech Speaking Customer Service Financial Sector - Athens, Greece

Become a part of Patrique Mercier Recruitment JP as a Czech Speaking Customer Service Representative in the vibrant city of Athens, Greece! This is an exciting opportunity to work within the financial sector, where you will provide outstanding service to our Czech-speaking clients. Embrace the chance to work in a lively city known for its rich history and culture, all while supporting customers with their financial needs. If you thrive in a customer-centric environment and are eager to put your communication skills to use, we would love to hear from you!

Key Responsibilities

• Offer exceptional customer support to Czech-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries about financial products and services, ensuring they receive accurate and helpful information.
• Effectively resolve customer issues, providing a high level of service that enhances customer satisfaction.
• Stay knowledgeable about the company's services and the latest industry trends to provide informed assistance.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with colleagues to share insights and improve customer service practices.
• Participate in ongoing training and personal development initiatives.

Requirements

• Fluency in Czech and English, both written and spoken.
• Strong customer service skills with excellent communication abilities.
• Experience in customer service, preferably within the financial sector.
• Ability to handle multiple tasks effectively in a fast-paced setting.
• Detail-oriented with strong problem-solving skills.
• Team player who can also work independently.
• Willingness to relocate to Athens and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )