Offer summary

Qualifications:

Fluent in Spanish and proficient in English., Excellent communication skills and a strong commitment to customer service., Previous experience in customer service or a related field is preferred., Strong problem-solving skills and ability to work in a fast-paced environment..

Key responsabilities:

Deliver exceptional customer service to Spanish-speaking clients via various communication platforms.

Address customer inquiries and issues efficiently to ensure a positive experience.

Document all interactions in the company’s CRM system for complete customer records.

Collaborate with teammates to identify and implement service improvements.

Job description

Embark on an exciting career journey with Patrique Mercier Recruitment JP and discover the beauty of Greece while working in an engaging Spanish-speaking customer service role! We are looking for passionate individuals to join our dedicated customer service team, and we’re pleased to offer fully paid relocation to help you make this transition. In this role, you will connect with customers from around the world, providing top-tier support and effectiveness in resolving their inquiries related to our automotive brands. Enjoy a vibrant work environment where your skills and dedication will shine, all while experiencing the stunning landscapes and rich culture of Greece. If you are driven by customer satisfaction and are ready for your next challenge, we invite you to apply and become part of our team!

Responsibilities

Deliver exceptional customer service to Spanish-speaking clients via phone, email, and chat platforms.
Address customer inquiries and issues efficiently and courteously to ensure a positive experience.
Maintain a thorough understanding of company products and services to provide accurate assistance.
Document all interactions in the company’s CRM system to ensure complete customer records.
Collaborate with teammates to identify and implement service improvements.
Participate in training sessions to continuously enhance your skills and knowledge.
Proactively contribute ideas for process optimization and better customer engagement.

Requirements

Fluent in Spanish, both written and spoken; proficiency in English is required.
Excellent communication skills with a strong commitment to customer service.
Ability to work effectively in a fast-paced, dynamic environment.
Strong problem-solving skills with a detail-oriented approach.
Previous experience in customer service or a related field is preferred.
Proficient in using CRM systems and customer support platforms.
A positive attitude, adaptability, and eagerness to embrace a new cultural experience.

Benefits