Offer summary

Qualifications:

Background in customer service or operational experience, Excellent written and verbal communication skills, Strong time management and attention to detail, Ability to handle challenging situations and problem solve.

Key responsabilities:

Ensure smooth running of day-to-day operations

Liaise with internal consultants and management

Communicate with clients and external partners

Coordinate projects, allocate resources, and schedule work

Job description

The Dionach Group, a dynamic world-leading cyber security consultancy, is currently looking for a Project Delivery Coordinator to join its growing team.

Your main role will be to work as part of the operations team to develop and maintain excellent relationships with both internal and external partners and to facilitate the smooth running of Dionach’s operations and project delivery. You will be working as part of a vibrant and customer focused team reporting to the Director of Operations.

Your main responsibilities will include:

Working as part of the team to ensure the smooth running of day to day operations
Liaising internally with consultants, business development and management
Communicating with clients and external partners
Working on a variety of cyber security projects
Coordinating projects, allocating resources and scheduling work

Requirements

The Project Delivery Coordinator role has these main requirements:

A background in customer service or experience within an operational capacity
Excellent written and verbal communication skills with a focus on customer service and quality
Strong time management skills with a focus on accuracy and attention to detail
Ability to deal with challenging situations, with excellent issue resolution skills
Excellent decision making and problem solving skills
Self-starter and proactive mentality
Stakeholder management skills
The ability to multi-task and deliver under pressure
Previous experience in IT / Information security would be an advantage. However, this is not essential as full training will be provided

Benefits

Along with a competitive salary, you will have the following various benefits:

A hybrid working environment that supports working remotely, with the opportunity to use the offices based on your preference in Oxford or Glasgow, and of course attend team events!
Private health insurance
Eye care plan
Employee benefits and discounts platform
Cycle to Work scheme
EAP scheme and well-being platform, including confidential telephone and face to face support and counselling
Income Protection if unable to work due to illness or injury

Job Types: Full-time, permanent

Location: Hybrid & remote

Start: ASAP

Salary: £26,000 - £28,000 per annum, depending on experience.

Required profile