Director, Data Platform

Ready to be a Titan?

You will be part of the Engineering leadership team at ServiceTitan responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

We’re looking for a Director of Engineering who will help us lead and expand the engineering organization at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

Play a pivotal role as our Data Platform Leader! As a Director you will drive all data engineering initiatives building our next-gen data platform, which supports all major feature developments in the rapidly growing startup. You will be leading a team of data engineers and architects, collaborating closely with senior leaders in engineering, product and business stakeholders to design and build data pipelines, publish data products, and lead research and evaluation of new technical solutions. We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company.

What you'll do: 

• Collaborate with business users, product managers, data analysts/scientists and software engineers to build high quality, performant solutions that ensure stakeholder groups have access to the data they need

• Architect solution design for data ingestion and data delivery, understanding a broad range of design approaches, focusing on scalability, reusability and maintenance, and optimizing data processing pipelines with different goals including latency, cost, and throughput.

• Improve existing data pipelines in terms of scalability and efficiency.

• Define data management practices including data modeling, ETL practices, aggregation patterns, and data warehousing principles.

• Drive project execution throughout the entire lifecycle (design, build, test and deploy) while mitigating risks. 

• Manage a variety of projects, be able to wear many hats, ultimately hold people accountable, including remote engineering team members.

• Lead, motivate and grow a diverse, multi-location, multi-skilled infrastructure, tools and cloud operations team of software engineers chartered to deliver ServiceTitan’s next generation data platform.

• Partner closely with leadership to manage growth and career paths for engineers.

• Partner closely with peer engineering executives to ensure we operate as a single team and represent ServiceTitan in the technology community as well as interacting with customers assuring them of our continued commitment to their success.

What you'll need: 

• 6+ years experience managing teams

• Experience building data streaming solutions (e.g. Kafka,  Azure Event/IOT Hub, SNS/SQS, Kinesis)

• Experience building data pipelines (e.g. Azure Data Factory, Kafka Connect, Flink, Pinot, Clickhouse, Spark, Pig)

• Experience with Cloud Store and Database  (e.g. Azure Data Lake, S3, Azure Synapse, Snowflake, Redshift, Vertica)

• Experience with Infrastructure automation technologies like Docker and Kubernetes.

• Experience with modern data workflow (e.g. Airflow, dbt)

• Strong understanding of distributed systems and Restful APIs

• Strong communication and technical writing skills

• Experience with Source Control, Unit testing, Debugging, Monitoring and Alerting and other tools that are typically used by developers on Microsoft technology stack.

• Demonstrated ability to adapt to new technologies and learn quickly

• B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $244,000 USD - $326,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.