Offer summary

Qualifications:

Bachelor's degree in technology or equivalent experience, 3+ years of experience in a similar industry or position, Experience with Windows Servers 2019 and 2022, Familiarity with Microsoft Azure and SQL Server environments..

Key responsabilities:

Manage cloud server infrastructure including VM provisioning and server configurations

Perform installations, upgrades, and maintenance of enterprise software applications

Collaborate with globally distributed teams in a 24x7 environment

Assist clients with on-premises deployments and meet their needs in time-sensitive situations.

Job description

Do you have a desire to be an integral part of a growing and dynamic team and an emerging leader in their space?

Position Overview:

Anaqua is looking for a Cloud Systems Engineer based in the US that enjoys working in a fast-paced and dynamic environment.  This individual will be responsible for Enterprise Software application installations, upgrades and maintenance for our global client base.  

You'll love this job if you:

Enjoy managing our cloud server infrastructure within a cloud platform including VM provisioning, server configurations, patching, anti-virus, and other tasks as needed.  
Being part of the hosting operations team where you will have growth opportunities to explore the latest techniques in DevOps Automation as well as Advanced Security Management and SIEM Solutions.
If you enjoy working within a team environment that may require an adjusted workday and after-hours support.

What you'll need to be successful:

Bachelor's degree in technology or equivalent experience
3+ years of experience in similar industry or position
Experience with Windows Servers 2019, and 2022
Familiarity with Windows Roles/Features, specifically IIS
Familiarity with supporting SQL Server 2019, and 2022 environments including installation, backups, basic queries and maintenance
Basic knowledge in networking and routing concepts
Ability to understand and follow technical documentation to install and configure enterprise applications
Experience with working with globally distributed teams (Japan, India, Europe, and US) in a 24x7 environment
Demonstrated ability to work closely with clients on meeting their needs in time-sensitive situations, including assistance with on-premises deployments
Familiarity with Microsoft Azure

Nice to have (not required):

Experience with SSO such as Azure AD, ADFS, Okta or others
Experience with Zendesk or similar ticket management system

Perks & Benefits:

Hybrid or fully remote work model
Medical, dental, vision, life, and pet insurance
401(k) with company match
Casual and fun work environment
3 weeks of vacation
8 company holidays, plus 2 floating holidays

Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs. The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, Asia, and Australia. For additional information, please visit anaqua.com, or on LinkedIn.

Anaqua is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants are considered for employment without regard to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, marital status, personal appearance, political affiliation, sexual orientation, gender identification, family responsibilities, genetic information, spouses of protected veterans, or any other characteristic of status protected by law.

If you require a reasonable accommodation due to a disability, please contact Lindsay Fegan, HR Director at LFegan@anaqua.com. We will work with you to identify and provide appropriate accommodations that do not impose an undue hardship on the company.

As a federal contractor, Anaqua also maintains affirmative action programs to implement out equal employment opportunity policy for individuals with disabilities and protected veterans. Employees or applicants who wish to review the full narrative portion of Anaqua's affirmative action program for individuals with disabilities and/or protected veterans may schedule an appointment to do so by contacting HR Director, Lindsay Fegan during normal business hours.

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