Offer summary

Qualifications:

Minimum 5 years of hands-on experience in ServiceNow CSM and FSM implementation or Custom App Development., Proficiency in Java Scripting, Server-Side Scripting, and process improvement., Certifications in ServiceNow development are preferred., Strong communication, presentation, and interpersonal skills are essential..

Key responsabilities:

Design, develop, and implement ServiceNow solutions in CSM and FSM modules according to client needs.

Manage the platform and infrastructure to ensure smooth operation of Customer Service Management processes.

Provide advanced support for ServiceNow CSM, including troubleshooting and bug fixes.

Collaborate with team members and stakeholders to ensure effective communication and coordination.

Job description

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Role- Sr. / Lead ServiceNow Developer (CSM & FSM )
Remote
Contract

We have below open positions in Service now CSM & FSM modules and Custom App areas for the Developer and Sr Developer / Lead Developer positions.;
Below job description for all the positions, please share really good quality profiles that fits to the requirements and will get selected for the positions in the customer interview rounds. Customer round will expect the candidate to be highly skilled , Handson experienced and good in communication.

Please share the profiles fitting to the job description as below.

Technical skills: (CSM / FSM / Custom App) + Customization + Integration + Scripting.
Experience : Min 5+ Yrs All in Service Now / Hands on coding and implementation
Certifications: will be given preference.

Job Description:

Candidate should have min 5+ yrs of Handson experience in CSM – FSM implementation / Custom App Development
Candidate should be able to do Design , Develop and implement ServiceNow solutions in mentioned modules and aligning with client needs and expectations.
Candidate is expected to have exposure to Portal Development and Integrations with other applications
Candidate should have hands on experience in Java Scripting, Server-Side Scripting, process improvement and documentation.
Candidate should be able to do coding , and troubleshoot applications within the ServiceNow platform, focusing on CSM modules.
Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes.
Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis.
Candidates having certifications in service now development and mentioned modules will have preference
Candidate should be good at communication , presentation, and interpersonal skills
Candidate should be good at team skills , communication, and coordination within team and stakeholders.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Required profile