RCT Regional Manager

Pay Plan Title: Unit Manager

Working Title: RCT, Regional Manager

Position Number: 80721, 15200

FLSA Status: Exempt

Posting Salary Range: $68,959 - $84,872

Office Location: Remote within North Carolina.

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for an RCT Regional Manager to join our Regional Care Team. This position oversees a skilled, integrated team of professionals who provide localized support within a managed care environment for members living with moderate to severe mental health and/or, substance use conditions and are eligible for plan-based Tailored Care Management with Trillium Health Resources. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

On a typical day, you might:

• Provide support to the RCT Supervisors of Care Management and resolve issues that are escalated by Supervisors
   
• Participate in weekly Regional Mangers meetings, Regional Leadership Team meetings, and other Department and Organization meetings Participates in Clinical Staffing and supports staff if called to attend legal proceedings

• Provide support to Supervisors and staff to resolve member issues/needs in a timely manner
   
• Facilitate team meetings, reviews team performance and areas for improvement

• Works to help staff resolve billing errors and document accurately and timely
   
• Monitor the team’s performance through the use of dashboards and reports and develops plans to improve performance

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Education/Experience:
 Master’s degree in a field related to Health, Psychology, Sociology, Social Work, Nursing or another relevant Human Services area or licensure as an RN and three (3) years of experience providing care management, case management, or care coordination to complex members with I/DD or TBI.  
OR
 Equivalent combination of education/experience.

*Prefer a minimum if two (2) years in a supervisory role of two (2) or more employees.
 *Experience working with children and adults with BH/MH/SU/IDD conditions is a plus

License/Certification:
Fully licensed by the North Carolina governing board regulating Human Services professions including: Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Addiction Specialist (LCAS), Licensed Clinical Mental Health Counselor (LCMHC), Licensed Psychological Associate (LPA), or a Registered Nurse (RN) license issued by the North Carolina Board of Nursing.

Must have a valid driver’s license

Location: 
 Remote within North Carolina.
Must reside in NC to be considered for remote status. 
 

Deadline for application: Monday, March 24, 2025 at 11:59pm

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

#Innovation  #Technology  #Careers  #NorthCarolina  #BehavioralHealth