Consultant - Education Cloud

Role: Salesforce Consultant - Education Cloud

Industry: Education

Summary:

Gerent is seeking an experienced Salesforce Consultant with a strong Education Cloud background to join our team. As a Salesforce Consultant specializing in Education Cloud, you will play a pivotal role in designing and implementing innovative solutions that empower higher education institutions to optimize their Salesforce platform. Your expertise in Education Cloud, coupled with your deep understanding of Salesforce best practices, will be crucial in delivering tailored solutions that meet our clients' unique needs.

Responsibilities:

• Collaborate with clients to understand their educational objectives, business processes, challenges, and translate these into effective Education Cloud solutions.

• Work with clients to solicit and develop business requirements and specifications, document process flows, and complete application design, application configuration, testing and deployment.

• Facilitate business process analysis sessions, requirements gathering sessions, and develop and deliver key components of technology solutions.

• Configure solutions on the Salesforce Education Cloud platform to meet requirements while ensuring solutions are effective in the long-term using declarative configuration, including Flow, OmniStudio and other out-of-the-box Education Cloud tools, whenever possible.

• Lead the legacy data migration effort from the legacy education system to the new education Salesforce environment.

• Analyze user stories and document work using customer and company-required documentation methodologies.

• Mentor more junior members of the Business Analyst/Configurator population on how to perform their job functions and collaborate effectively as a team.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field

• 5+ years of hands-on experience working with Salesforce, with a focus on Education Data Architecture and/or Education Cloud.

• 5+ years of relevant Salesforce experience

• In-depth understanding of Entity Relationship Diagrams (ERDs) and proficiency in standard ERD notation.

• Strong analytical skills – ability to analyze Salesforce objects/fields to determine their role within the broader data model.

• Ability to determine custom object/field requirements to meet project objectives and align to customer use cases.

• Strong presentation, communication (written and verbal), and interpersonal skills

Preferred Qualifications:

• Experience and understanding of software development methodologies, e.g. Agile

• Education Cloud Consultant certification highly preferred. Salesforce.com Advanced Administrator and/or Consultant (Sales Cloud, Service Cloud, Experience Cloud, etc.) certifications preferred.

• Certification and experience with Education Cloud components, especially OmniStudio, are highly preferred.

• An understanding of data migration from a legacy system to a new Salesforce implementation is highly preferred

Soft skills:

• People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships

• Teamwork — Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery

• Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.  

• Accountability — Must be willing to take ownership of and responsibility for clients success

• Communication and presentation skills — Must present complex information to both technical and non-technical audiences. 

• Innovation, creativity, and problem-solving —  Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources. 

• Strategy - Must be able to lay out a strategy or roadmap for clients onboarding or amidst a digital transformation anchored in Financial Services use cases

Leadership Qualities:

• Must have a strong commitment to living in service to others

• Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times 

• Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies

What we can offer you:

• Competitive salary

• WFH

• FTO

• Paid major holidays

• Healthcare, dental, vision coverage

• 401k 

Don’t wait; start growing your career with Gerent today!

At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.  

The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services. 

Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors. 

We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us. 

Why work with Gerent?

• Relationships are our gold standard.

We put our people first because we know the way we treat our employees is the way they’ll treat our customers.

• Learning never stops.

Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.

• Working to live.

Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families. 

• Embracing our differences. 

Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.

• We see and seek the best in people.

We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.

• Greater than the sum of our parts.

We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.

• Constantly striving for excellence.

When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.

• Doing the right thing.

We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small. 

We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today!