Offer summary

Qualifications:

Native or near-native fluency in Spanish and English with excellent communication skills., Proficiency with computer systems and a passion for learning new technologies., Strong attention to detail and organizational skills for managing multiple case files., Basic understanding of legal terminology and processes, with a willingness to learn more..

Key responsabilities:

Manage and organize pre-litigation case files using traditional and AI-assisted tools.

Provide clear communication to clients in both Spanish and English about their case progress.

Collaborate with attorneys to prepare documentation for legal proceedings.

Engage with insurance adjusters to achieve optimal outcomes for clients.

Job description

This is a remote position.

Role Name: Bilingual Legal Support Specialist

Schedule:

40 hours per week, remote work, Monday to Friday 8am to 5pm San Antonio, TX time

Client Timezone: Central Time (CT)

Client Overview

Join a forward-thinking law firm in San Antonio that’s revolutionizing pre-litigation processes. This dynamic practice specializes in serving the Hispanic community, handling sensitive cases with a commitment to client care and technological innovation. As they transition to a cutting-edge online platform, they’re seeking talented individuals to be at the forefront of their digital transformation and client service excellence.

Job Description

Embark on an exciting career as a Bilingual Legal Support Specialist in a rapidly evolving legal environment. This role offers a unique blend of administrative expertise, client interaction, and technological innovation. You’ll be instrumental in managing pre-litigation case files, leveraging your bilingual skills to bridge communication gaps, and utilizing state-of-the-art AI tools to enhance efficiency. As a key player in the firm’s transition to a new online platform, you’ll have the opportunity to shape processes and contribute to the firm’s growth. This position is ideal for those looking to build a dynamic career in the legal field while making a meaningful impact on clients’ lives.

Responsibilities

Manage and organize pre-litigation case files using a combination of traditional methods and cutting-edge AI-assisted tools
Provide clear and empathetic communication to clients in both Spanish and English, ensuring they’re well-informed about their case progress
Collaborate with attorneys to prepare comprehensive documentation for legal proceedings
Engage in professional interactions with insurance adjusters, working within predefined settlement parameters to achieve optimal outcomes for clients
Spearhead the adoption and utilization of new technologies, including the upcoming CloudLux platform, to streamline workflows and enhance productivity
Uphold the highest standards of confidentiality when handling sensitive client information, including social security numbers and personal data
Contribute to the development of best practices for remote work while maintaining the firm’s professional standards and security protocols

Requirements

Native or near-native fluency in Spanish and English, with excellent written and verbal communication skills in both languages
Demonstrated proficiency with computer systems and a passion for learning new technologies
Sharp attention to detail coupled with strong organizational skills to manage multiple case files efficiently
Exceptional interpersonal skills with the ability to communicate complex information clearly and empathetically
Basic understanding of legal terminology and processes, with a willingness to expand knowledge in pre-litigation practices
Self-motivated individual capable of working independently while also thriving in a collaborative team environment
Adaptability and enthusiasm for continuous learning, especially in adopting new legal technologies and AI tools
Strong ethical foundation with a commitment to maintaining the highest levels of confidentiality and professional conduct
Experience in a legal or professional services environment is preferred but not required for exceptional candidates demonstrating strong potential