Sr Marketing Underwriter

Sr. Marketing Underwriter

 SFM – The Work Comp Experts

Work somewhere you love

SFM is unique in that we are small enough that your voice is heard but has all the benefits and perks of a larger employer. We value your opinion, help you reach your goals, and make it easy for you to maintain work-life balance. SFM is committed to creating the best work environment and believes that our exceptional and motivated employees are our greatest strength. SFM emphasizes work life balance, and our benefit package is designed to assist you in navigating your work-life journey.

Our benefits include:

• Affordable Medical, Dental, Vision Insurance, HSA, FSA
• Flexible hybrid work environment
• Traditional and Roth 401(k) plans with company match
• Company contributions to help pay off student loans
• Monthly home internet allowance
• Free life insurance, STD & LTD
• Opportunities for annual gainshare bonus 
• Pet insurance
• Generous PTO
• 9 paid holidays 
• Paid parental leave
• Annual company-wide volunteer day
• Discounts on gym memberships, fitness apps and weight loss programs
• Adoption financial assistance

Visit our careers page to learn more about working at SFM.  

About SFM 

Since 1983, our mission has been to be the workers’ compensation partner of choice for agents, employers and their workers. In that time, we’ve expanded to well over 25,000 customers in the Midwest and grown our offerings to include vocational rehabilitation, loss prevention, medical services and more. As a monoline insurance carrier, we strive to be the best and focus on helping employers provide safe work environments for their employees.  We are a leader in the work comp industry and considered the work comp experts!  Though much has changed through the years, our focus continues to be unrivaled customer service, safety, and providing better outcomes for employers and injured workers.

The role

SFM, a MN based company, is growing and adding a Sr Marketing Underwriter in Indiana. As a Sr Marketing Underwriter in Indiana, you will be part of a multi-functional team underwriting workers' compensation policies focusing on mid-market business. This is a fully remote position and is a new position given our growth and expansion in the state of Indiana.  Our Marketing Underwriters use relevant facts to make sound decisions to determine whether to underwrite new business or renew current business on accounts. Developing and maintaining agency/broker relationships is key to achieving success with new business goals, retention of renewals and loss experience.  Decisions made are consistent with company and team goals and objectives.  Identifying trends and underwriting practices that could impact the team’s book of business will be a responsibility.  This a fully remote position working in Indiana, and applicants must live in or around the Indianapolis area.  

What You Will Be Doing

1. Evaluates and analyzes exposures and communicates with team members, loss prevention, premium audit, and technical specialists to thoroughly evaluate insured risks when making mid-term policy changes and reviewing renewals.  Is responsible for decisions regarding continuation of coverage, pricing and the service needs of our customers and within authority level.
2. Promotes and develops new business activity. Evaluates and analyzes new business applications for relevant information and determines appropriate action to be taken.  Selects the most profitable business possible, consistent with company best practices as well as team and company goals and objectives, within individual authority level.
3. Maintains and is responsible for entire underwriting book of business to achieve premium volume and loss ratios consistent with company goals and objectives.
4. Meets with agent representatives off-site to review and monitor their performance, strengthen business relationships, establish marketing plan goals, and communicate company philosophy, procedures, service capabilities and new products or changes in products.
5. Facilitates and educates current and prospective policyholders and promotes SFM’s services in a marketing role.
6. Provides premier customer service to all customers and complies with customer service standards. Responds promptly to resolve complaints or problems.  Adheres to partnership agreements with business service teams.
7. Confers with team leaders and technical specialists to assist in training of new or less experienced team members. Maintains appropriate interactions with both internal and external customers.

Business Operations

1.  Applies business unit policies, practices and procedures.
2. Maintains and continues to build strong industry knowledge on underwriting expertise and change in the market/account positions. Develops and maintains knowledge of forms, coverages, ratings and manuals for the workers compensation line of business.
3. Holds oneself out as, and is in fact used as, a resource by other team members for underwriting issues; such as discussion of agency relationships, new business applications, and renewal retentions. Mentors less experienced underwriters in underwriting practices, use of company resources and company service.
4. Leads by example showing professionalism to internal and external customers. Professionally works with other team members to best serve all customers of the team. This includes, but is not limited to, covering for other team members when they are absent, being respectful of others, and the ability to successfully resolve conflict.  Constructively works with team members and others in the company when service and business improvement opportunities are identified.
5. Shares thoughts and ideas in team meetings and encourages others to do the same. Demonstrates positive behavior and promotes positive attitude among team members.  Pushes team members to perform at a high level.
6. Regularly interacts with team members, policyholders, agents, loss prevention, premium audit, and technical specialists to achieve individual and team goals.
7. Identifies and communicates trending and underwriting practices that could impact the team’s book of business.

What We'll Love About You

• Bachelor’s degree in insurance, finance, risk management, business or related field; in lieu of a Bachelor’s degree, 4 years of suitable work experience will be accepted.
• Five or more years underwriting experience in workers’ compensation and/or casualty Insurance, workers’ compensation or commercial multi-line product line.
• Excellent working knowledge of state applicable Workers’ Compensation rules and regulations, NCCI rules and its application to underwriting.
• Professional insurance designations (CPCU, ARM) a plus.
• Strong understanding of insurance finance.
• Proven marketing and presentation skills.
• Excellent negotiation and sales skills with ability to deliver a challenging message.
• Creative thinker and problem solver.
• Must be focused on delivering excellent customer service and possess outstanding verbal and written communication skills.
• Highly motivated and results-oriented.
• Ability to work in dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions.
• Ability to assimilate, understand and analyze information from a variety of sources.
• Strong problem-solving and decision-making skills.
• Proficient in MS Office software applications (Excel, Word, etc.).
• Good prioritization, organization and time management skills.
• Ability to travel when needed, with some overnight travel.
• Must have a valid driver’s license.

 Physical Requirements

 Work takes place in a semi paperless environment within an office setting or home office setting, using standard office equipment such as computers, phones, photocopies, which requires being stationary for extended periods of time.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions. Travel as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The base pay posted is just one component of SFM’s total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate’s relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification.

 Join us!!

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. All employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, marital, familial, or veteran status, medical condition or disability, or any other legally protected classification.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.