System Administrator - Level 1/2 Support at Limitlessli

At Limitlessli we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.

The Opportunity:

Are you a tech-savvy, team orientated individual who enjoys working in a fast-paced environment? We’re looking for a System Administrator – Level I/II to help manage and maintain our day-to-day IT operations, maintain our systems, and provide outstanding technical support to users.

This is a fully remote position where you'll collaborate with people from around the world and deliver outstanding support.

What You Will Do:

• Be a go-to person for troubleshooting hardware, software, and network issues
  
• Provide prompt and effective support for everything from operating system hiccups to network connectivity problems
• Keep IT systems running smoothly by performing routine system checks, software updates, and backups
• Monitor performance and resolve any issues before they impact business operations
• Work closely with internal teams and external clients (based in the US) to ensure their tech needs are met
• Maintain accurate records of IT procedures, system configurations, and changes
• Generate reports on system performance, support requests, and IT incidents to help improve efficiency
  
• Assist with ad-hoc IT projects such as system upgrades, network expansion, and new technology rollouts

To succeed in this role you will need:

• Strong understanding of computer systems, mobile devices, and other tech tools
  
• Experience diagnosing and solving technical issues related to software, hardware, and networks
• Prior experience in a cloud environment (Azure, AWS) is a plus but not mandatory
• Excellent written and spoken English communication skills
• Ability to easily explain technical issues to non-technical users
• Great active listening skills
• Exceptional problem solver
• Can work in a fast-paced environment
• People-oriented with a results-driven mindset
• Strong critical thinking and customer service skills
  

Qualifications:

A degree or diploma in IT, Computer Science, or a relevant field is preferred.

Service Fee:

Industry standards applicable to the state depending on work experience and level of expertise.

Hours:

US Eastern Standard Time (EST)

Why Limitlessli?

We embrace the flexibility and convenience of a remote working environment, and you will collaborate with an international team while contributing to our growing business, all from the comfort of your home.

Essential requirements:

You will need to have some essential tools – a reliable computer and noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection. You’ll also be required to have a backup internet connection, ensuring that you’re well-equipped to complete your work seamlessly.

Don't miss out on this opportunity – apply now and become a valuable member of the Limitlessli team! If you're interested in what you have read, then we invite you to take the next step and submit your application.

JOIN OUR TEAM!!