Offer summary

Qualifications:

Fluency in German (C1/C2) and English (B2+), Prior experience in customer support or technical support, Basic technical knowledge and problem-solving skills, Ability to work independently in a remote setting.

Key responsabilities:

Provide technical support and troubleshooting assistance to German-speaking clients

Help users navigate and resolve login issues on the HR software

Offer professional customer service and build strong client relationships

Collaborate with internal teams to enhance user experience

Job description

Client Solutions Consultant (German and English Speakers) Remote in Bulgaria

Are you a German and English-speaking professional with a passion for customer support and technology? Join a leading German HR IT company specializing in automated HR services!

About the Role

As a Client Solutions Consultant, you will provide technical customer support to clients in Germany, assisting with troubleshooting, login issues, and general inquiries about the HR software. Youll work closely with clients to ensure they receive top-tier support and guidance.

What We Offer

Work from Anywhere in Bulgaria Fully remote position
Join a fast-growing HR tech company with an international client base
Competitive salary and benefits

Your Responsibilities

Provide technical support and troubleshooting assistance to German-speaking clients
Help users navigate and resolve login issues on the HR software
Offer professional customer service and build strong client relationships
Collaborate with internal teams to enhance user experience

What You Need

Fluency in German (C1/C2) and English (B2+)
Prior experience in customer support, technical support, or a similar role
Basic technical knowledge and a problem-solving mindset
Ability to work independently in a remote setting