Business Analyst - Healthcare and Clinical IT

Why Technitask

Technitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of technology consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.

• We bring technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.

• We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.

• We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering technology solutions.

About this role

Technitask is growing quickly and looking to build its operational capacity and capability within the healthcare industry. You will be responsible for supporting our healthcare client by managing their healthcare and clinical IT projects.

What you’ll need

• [MANDATORY] Valid ROSCI Change Management certification.

• [MANDATORY] Six Sigma Process Improvement Specialist certification.

• Bachelor’s degree in Computer Science

• 10 years’ experience in business analysis: Developing operational service delivery models, synthesizing findings for stakeholders, and presenting to leadership teams.

• 5 years’ experience in organizational capability redesign: Improving system efficiency and effectiveness through recommendations, reviews, and workshops with stakeholders.

• 5 years’ experience as a team lead or project manager: Leading teams of analysts and consultants, planning and coordinating analysis activities, and developing project plans.

• 1 year of experience in healthcare transformation: Participating in provincial or state-level transformation of healthcare services, focusing on home and community care.

• 5 years’ experience in organizational change management: Supporting organizational change management activities, including readiness assessments, stakeholder analysis, and developing change management plans.

• 5 years’ experience in healthcare analysis and implementation: Analyzing service delivery activities, facilitating with key stakeholders, and assisting in business transformation.

• 6 years’ experience with Allscripts/Altera EPR modules: Supporting and implementing EPR modules, reviewing modifications for upgrades, documenting and performing configuration modifications, and coordinating integration testing.

Who you are

• Problem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.

• Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward.

• Team player: You effectively partner with others to get things done.

• Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.

• Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.

Additional information

• Contract role

• Duration: 1 year

• Hours: 7.75 hours/day

• Primarily remote, with some co-location for internal or customer work.

• Background check required

Our belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.

We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.