Offer summary

Qualifications:

Bachelor’s or Associate’s degree in Information Technology or related field, or equivalent work experience in network administration., Cisco CCNA or an advanced networking certification is preferred., 2+ years of IT experience, preferably in healthcare or IT services organizations., Experience or training in LAN/WAN/IP Voice technologies and architecture, with excellent communication and task management skills..

Key responsabilities:

Provide day-to-day support for DAS Health’s and client networks, including incident triage and escalation to Network Engineering.

Produce and analyze client reporting to identify trends and proactively address issues before they become outages.

Maintain availability of the WAN/LAN using monitoring tools and collaborate with vendors as needed.

Document all changes to network configuration and complete client projects promptly as assigned by management.

Job description

Recognized as one of the fastest growing companies in Tampa Bay and on the Inc. 5000 list of top privately held companies in the country for 10 years, DAS Health is seeking a full-time, remote Network Administrator to join our team!

The Network Administrator (FLSA Exempt role) provides network support services to help meet DAS Health organizational goals and industry standards. This individual requires a strong educational background in telecommunications and network technology, hardware, software, and services to ensure proactive monitoring and maintenance of client network environments.

Key responsibilities include network alert handling as well as incident and task triage for the Network queues. The Network Administrator will be mentored by Network Engineers and will be expected to expand their skills to support and troubleshoot complex WAN, LAN and wireless networks.

Responsibilities:

Responsible for incident triage and escalation to Network Engineering.
Provide day-to-day support for DAS Health’s and client networks.
Produce and analyze client reporting to identify trends and proactively address issues before they become outages.
Work closely with the Service Desk and Field in the support of client networks.
Analyze network information to determine, recommend and plan network troubleshooting to maximize network uptime.
Maintain availability of the WAN/LAN using various monitoring and management tools and work with appropriate carrier/vendor when required.
Will occasionally travel to client locations to troubleshoot, convert or deploy client networks.
Will occasionally travel to client locations to perform field engineering tasks in support of client implementations.
Proactively seek out education and skill development in Networking technologies.
Works collaboratively with all engineering teams to centralize and standardize processes.
Demonstrate a high level of vendor management skills.
Document all changes to network configuration and procedures.
Standardizes processes to drive automation and facilitate rapid return to service.
Completes client projects promptly, as assigned by management.
Create, manage, and maintain process documentation.
Other duties, as required.

Requirements:

Bachelor’s or Associate’s in Information Technology or a related degree or equivalent work experience that includes network administration.
Cisco CCNA or an advanced networking certification is preferred.
2+ years of IT experience is preferred.
Experience in a related position preferably with a healthcare and/or information technology services organization a plus.
Experience or training in LAN/WAN/IP Voice technologies and architecture, including network Operating Systems, network management systems, and application protocols.
Excellent oral and written communication skills, including the ability to interact with business and technology groups, as well as a keen attention to detail.
Excellent time and task management skills.
Ability to work as part of a team as well as independently.
Ability to set and manage multiple tasks with competing priorities.
Ability to collaborate with peers, managers, and clients.
Expectation of ongoing, active knowledge and participation in Network Engineering related topics, best practices, and external organizations; demonstrated keen interest, knowledge, and communication of the latest developments in IT infrastructure and applications and their potential security implications and related exposures.
Must possess a positive, self-confident, and professional disposition.
Self-starter who quickly grasps delegated tasks and requires minimal supervision.

What We Offer

For full-time opportunities, we offer:

Work Remotely (unless otherwise specified) with Work from Home Allowance Competitive pay with discretionary bonus opportunities Flexible Time Off Continued Education Reimbursements Company Paid Health Benefits for employees and family 401k with Employer Match Mental Health Services Parental Leave

About DAS:

DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to many physician groups, hospitals and healthcare systems across North America. For more than a decade, DAS Health has been bridging the gap between regulatory compliance, business goals and personal service, empowering our clients to deliver more patient-centric care, protect their earnings and increase profitability.

As part of our commitment to the privacy of our job applicants, please review the DAS Health Privacy Notice (https://dashealth.com/Employment-Privacy-Notice/) and kindly acknowledge on your application that you have read and understand the policy. By doing so, you demonstrate your commitment to our values and your understanding of how we manage and protect your personal information. #LI-DNI

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