Offer summary

Qualifications:

Must have a Florida All-Lines adjuster (620) license., 5+ years of property claims adjustment experience, including 2 years in the field., Strong communication and customer service skills are essential., Proficiency in MS Office and experience with Xactimate estimating program is required..

Key responsabilities:

Conduct thorough investigations of residential property claims on-site.

Communicate with policyholders, adjusters, and other stakeholders to resolve claims.

Analyze coverage issues and determine appropriate resolutions based on policy details.

Maintain accurate documentation and correspondence related to claims handling.

Windward Risk Managers is the expert management team behind premier home insurers Florida Peninsula Insurance Company, Edison Insurance Company, and Ovation Home Insurance Exchange. We have been in the business of leveraging our expertise to manage all aspects of an insurer’s operations since 2005, helping our partner carriers provide first-class insurance solutions at competitive prices, along with a superior customer experience. Services we provide include policy management, underwriting services, claims handling, marketing and communications, policyholder customer service, risk management, and agency contracting and licensing. Thanks to our strategic insights and robust support, the insurers we manage are able to excel in a competitive landscape. And, because of our commitment to operational excellence, we’ve been able to streamline our processes over the years – allowing us to efficiently manage an expanding portfolio of home insurance carriers. At Windward Risk Managers, we are committed to: - A customer-focused & collaborative culture - Continuous innovation - Long-term financial stability - Engaging with team members with diverse perspectives - Giving back to the communities we serve - Integrity and transparency in all we do We are growing, innovating, and creating a great place to work.

Job description

Job Details

Job Location: Corporate Office - Boca Raton, FL

Salary Range: Undisclosed

Description

Position Summary:

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims. This is a field-based position involving on-site inspection of insured properties. Regular travel within assigned territory is required. The territory for this position is Orange County (Central Florida).

Essential Functions:

Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
Timely identification, analysis and resolution of coverage issues arising in claims investigation.
Factual investigation of cause of loss.
Coverage determination based on a variety of policy and endorsements.
Maintain proper file documentation reflecting progressive claim handling.
Coverage and Payment Letters necessary to settle and conclude the claim.

Qualifications

Required Education and Experience:

Must maintain a Florida All-Lines adjuster (620) license.
5+ years of property claims adjustment experience required including at least 2 years of field experience.
2+ years adjusting interior perils.

Preferred Qualifications: