Offer summary

Qualifications:

Baccalaureate degree from an accredited college or university preferred., Eight years of claims experience, including two years in a supervisory role., Three years of experience in commercial auto litigation claims handling, particularly with high severity losses., Strong leadership, communication, and organizational skills are essential. .

Key responsabilities:

Manage the operational functions of the assigned team handling high severity commercial auto litigation.

Ensure compliance with industry best practices and client service requirements.

Monitor team performance through management reports and assist in client service coordination.

Administer personnel policies, conduct performance discussions, and provide leadership to promote team performance.

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer

Bodily Injury Claims Manager | Remote

PRIMARY PURPOSE: To manage the technical and operational functions within assigned team including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Responsible for overall operational management for assigned team handling high severity commercial auto litigation.
Assures compliance to best practices, claims management services standards, state regulations and client service requirements.
Monitors management reports relating to team performance.
Assists with the coordination of client service efforts.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as required.

SUPERVISORY RESPONSIBILITIES

Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing
Baccalaureate degree from an accredited college or university preferred. Licenses as required.

Experience

Eight (8) years claims experience including two (2) years supervisory experience or equivalent combination of experience and education.
Three (3) years of commercial auto litigation claims handling experience to include complex litigation and high severity losses.
Prefer experience with risk transfer claims.

Skills & Knowledge

Experience with commercial auto liability/litigated claims handling
Experience with high severity commercial auto losses
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Leadership/management/motivational skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($100k - $115k/year). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.