Admission Specialist I (Remote)

The Admission Specialist I is responsible for enrolling students into various degree programs at UAGC. Student inquiries are received via email, live chat, text, and phone. Serving as the students advocate, they assist students through the enrollment process acting as a liaison between other university departments to ensure successful on-boarding of students into their academic experience. The role requires adherence to UAGC's core values, while working in a high energy, fast paced environment, demonstrating care in every interaction, utilizing the established process to maximize opportunity from inquiry to enrollment. The Admission Specialist I must demonstrate strong communication skills, maintain professionalism and uphold all UAGC policies with ethics and integrity. (Fully Remote)

We are seeking individuals to start on May 27th, 2025.

Training Schedule

• 7 Weeks, Monday – Friday
• Tuesday, May 27th – Monday July 7th, 2025
• 7 a.m. – 4 p.m. PT

Schedule After Training

Monday –  Friday 

• Monday – Thursday, 8:00 am – 9:00 pm PT (Hours of operation; shift will fall within these hours)
• Friday, 8:00 am – 5:00 pm PT  
• Saturday 7:00 am – 4:00 pm PT 
• Minimum 1 late shift per week as determined by rotation and business needs 
• Saturday schedules are based on tenure, rotation, and business needs 
• Final schedule is subject to change after training

Duties & Responsibilities:

• Initiate dialog with inquiring students. Evaluate student needs, interests, and goals, provide clear and accurate information to help students make informed decisions about their program or course, discuss fit and ability for the student to be successful.
• Presents information regarding the school, program offerings, accreditation, cost, technology, and benefits specific to the prospective student in an accurate and ethical manner.
• Consistently achieves the expected goals and objectives for the role, including, daily student outreach, adherence to schedule, student availability, compliance, program knowledge, and ability to navigate tools provided by the university to support a best-in-class student experience.
• Professionally assists students through the enrollment process in accordance with UAGC policies and procedures, and in compliance with all applicable regulations and accrediting standards.
• Promote academic offerings to inquiring students based on student need, acts swiftly to respond based on established department expectations, conducting a needs-based assessment, supporting the progression of the student application through Day 21 of the first course to ensure student persistence and success.

Knowledge, Skills, and Abilities:

• Computer Skills: Proficient with Microsoft Office Suite; other systems knowledge required.
• Writing and Communication Skills: Ability to effectively communicate with both internal and external stakeholders.
• Demonstrate high level attention to detail to ensure accuracy of student documents.
• Demonstrated ability to contribute to and foster a community grounded in trust and belonging, aligned with the UAGC Culture of Care.
• Knowledge of creating and maintaining an environment that supports academic, professional, and personal growth, enhancing the transformative student experience.
• Skilled in promoting a Culture of Care that provides opportunities for individuals to thrive in various aspects of their lives.
• Ability to adapt in a changing environment.

Minimum Qualifications:

• High school diploma or equivalent, or equivalent learning attained through experience required.

Preferred Qualifications:

• Relatable CRM experience
• Some college

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!  

The University of Arizona has been recognized for our innovative work-life programs. 

Rate of Pay: $18.15 - $22.69

Compensation Type: Hourly at 1.0 full-time equivalence (FTE) 

Grade: 4

Compensation Guidance:

The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting.  The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. 

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.  

Grade Range Minimum: $18.15

Grade Range Midpoint: $22.69

Grade Range Maximum: $27.22

Career Stream and Level: OC2

Job Family: Student Contact Center Support

Job Function: Student Services

For more information regarding this position, please contact us at careers@uagc.edu. 

UAGC shall, in all solicitations or advertisements for all employees placed by or on behalf of UAGC, state that all applicants who are qualified will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, ancestry, citizenship, pregnancy, marital status, registered domestic partnership status, age, physical disability, mental disability, genetic information, gender identity, military or veteran status, service in the uniformed services, or any other consideration made unlawful by federal, state or local laws.