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Manager, Tennis Operations (Europe)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Work experience in sporting events, preferably in collegiate tennis operations., Strong communication skills for collaboration with various stakeholders., Excellent time-management skills and attention to detail., Fluent in English, with additional language proficiency being a plus..

Key responsabilities:

  • Oversee in-venue operations during UTR Pro Tennis Tour events.
  • Liaise with tournament directors, venue staff, referees, and players.
  • Coordinate daily tasks and updates between UTR Sports and tournament organizers.
  • Manage event registration and communication channels throughout events.

Universal Tennis logo
Universal Tennis https://www.universaltennis.com/
51 - 200 Employees
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Job description

Manager, Tennis Operations (Europe)

Full-Time/Contractor - This is a fully remote full-time position based in Europe with potential travel globally across consecutive weeks. English speaking is required.

Why UTR Sports

UTR Sports is a Silicon Valley, remote-friendly, people-driven company on a mission to grow the sport of tennis by connecting players globally through level-based play, innovative events, and a digital marketplace. We are both a technology and tennis event company. Our innovative tools and technology make tennis better for all players and providers, with our gold-standard UTR tennis rating system at the core, powering level-based play around the globe. We proudly operate the UTR Pro Tennis Tour with Federations and venues to support aspiring pro players and provide new pathways for competitive juniors. 

We are backed by impressive investors in sports, technology and media including Amazon, Roger Federer’s Team8, Novak Djokovic, Sportradar, Tennis Channel, Tennis Australia and Larry Ellison.

To learn more, Watch this Video and visit www.utrsporst.net.

The Opportunity

This is an awesome opportunity for someone who wants to put their sports background to work. You will work closely with event organizers, players and our internal team to deliver the highest quality tournaments. If you are looking for an opportunity to combine your passion for sports, preferably tennis, with event management skills, this may be the perfect job for you.  Plus you get to travel to some really cool places.

What You Will Do

  • Responsible for in-venue operations during UTR Pro Tennis Tour (PTT) events including liaison with the tournament director, venue staff, referee, chair umpires, and players.
  • Interact with organizers for PTT to ensure compliance with rules and regulations and automate processes.
  • Assist in vetting organizers and creating a yearly competitive calendar.
  • Coordinate between the UTR Sports team and tournament organizers to update daily tasks such as results, order of play, draws, scheduling, etc.
  • Responsible for the creation of event registration boards in monday.com for PTT
  • Back-end management of UTR Pro Tennis Tour entries, withdrawals, fines, etc.
  • Monitor communication channels between all parties throughout events
  • Support players with correspondence to questions through email, in-app messaging, and other communication channels
  • Travel involved up to 25% of the time

Requirements

  • Work experience in sporting events in an operational and organizational capacity, with a preference for collegiate tennis ops experience
  • Experience interacting with other stakeholders in a tournament setting including referees, players, technology, and volunteers.
  • History of draws, scheduling, court bookings, and other items needed for tournament management (preferable but not essential)
  • Team spirit; strong communication skills to collaborate with various stakeholders like Product Management and marketing, and experience working with company executives.
  • Excellent time-management skills and attention to detail
  • A self-starter and an “extreme ownership” mindset to deliver quality and customer service at all
  • Excellent written and verbal communication skills in English (essential), with additional language proficiency being highly desirable. A strong desire to excel at a world-class level

Benefits

We are offering a competitive range of $50,000 to $70,000 USD, with the final offer contingent on various factors including experience, skills, and organizational needs. Please note, this range has not been adjusted for geographic location differentials.

We offer flexible working hours and generous PTO.

We are an equal opportunity employer and we value diversity. We are committed to an inclusive environment. All candidates will be considered on the basis of qualifications, merit and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Teamwork

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