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Customer Support Lead [Crypto]

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong knowledge of cryptocurrency and blockchain technology., Excellent communication and interpersonal skills., Proven experience in customer support or team leadership..

Key responsabilities:

  • Lead and manage the customer support team to ensure high-quality service.
  • Develop and implement support processes and best practices.
  • Engage with clients to resolve issues and gather feedback.
  • Monitor team performance and provide training and support as needed.

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Fidel Partners Marketing & Advertising Scaleup http://fidel.partners/
501 - 1000 Employees
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Job description

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Required profile

Experience

Industry :
Marketing & Advertising
Spoken language(s):
Japanese
Check out the description to know which languages are mandatory.

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