Regional Account Manager (South West)

We are recruiting a Regional Account Manager to join our team. This is a remote role that will cover the South West of England.

What will you be doing in this role?

As a Regional Account Manager at Tunstall, you will work as part of the Regional Commercial Team in a sales role in support of the Sales Director, National Sales Manager and Operational Service Manager to ensure Tunstall grows its market share across the assigned region in the Health Housing and Social Care (H&SC) sectors.

The Ideal candidate:

You will have experience of working in a target-driven sales environment with a strong focus on relationship management across a mix of new and existing customers.

What we offer:

• Hybrid Working,
• Competitive salary and OTE,
• Car allowance,

• 25 days holiday + public holidays (pro rata)
• Holiday purchase scheme,
• Contributory pension,
• Paid volunteer day to support a cause you are passionate about,
• Enhanced maternity, paternity, adoption and shared parental pay entitlements,
• Private Health Insurance,
• Dedicated 24/7 employee benefits platform ‘Verlingue’ that include things like: free eye tests, retail discounts,
• EAP WeCare service - including a 24/7 online GP and mental health counselling service,
• Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials,
• A warm and welcoming team environment,
• Development and a chance to build a rewarding career.

Key skills and experience:

• Proven track record of over-achieving sales quota across multiple revenue streams,
• Familiarity with different sales techniques and pipeline management,
• Ability to interact and build relationships with customers at differing organisational levels,
• High level of business management and financial acumen,
• Excellent written and verbal communication and interpersonal skills, able to communicate in a clear, precise and structured way, with strong presentation skills,
• Collaborative in approach, able to work effectively with others, and happy to share knowledge, and support others in pursuit of team goals,
• Able to constructively challenge and influence others,
• Proactive in approach, able to make things happen and taking accountability for own results,
• Has a natural focus on achieving and exceeding targets and objectives, with a tenacious and resilient attitude.

Desirable skills and experience

• Experience in using CRM systems
• Competent in Microsoft Office software packages.

Competencies:

• Constructive Teamwork: Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals; values differences.
• Effective Communication: Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively to all stakeholders.
• Networking: Builds a useful network of contacts and relationships and utilises it to achieve objectives.
• Influence: Challenge and influence others; make an impact; convince and persuade others; promote plans and ideas successfully.
• Initiative & Responsibility: Acts on own initiative, makes things happen and accepts responsibility for the results.
• Drive for Achievement: Has the drive to reach and exceed targets and objectives, demonstrating persistence in the face of obstacles.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

Your day-to-day responsibilities will include:

• Building a strong pipeline business by identifying new leads on a regular basis,
• Converting leads to prospects through gaining insight into their service delivery models,
• Educating prospects on new models of integrated health and care provision,
• Utilising a combination of transactional and consultative approaches to win new business,
• Actively targeting adjacent market sectors to expand the regional customer base,

• Providing sales input to the Regional Commercial team on the development of solutions to meet strategic customer initiatives,
• Producing a territory plan with accurate sales forecasting and clearly defined steps to achieve or exceed quota,
• Developing, communicating, and implementing the regional sales territory plan,
• Supporting and tracking projects, monitoring quotations, bids and tenders and increasing success rates,

• Keeping abreast of the latest industry developments and trends to identify potential opportunities for company growth in the housing, connected health and care market,
• Attending regional and national meetings, workshops, industry events and trade shows as an ambassador for Tunstall and to help identify market trends and accumulate new leads and make productive contact with existing clients,
• Collaborating with marketing to expand regional brand presence through the creation of suitable materials and maximise the use of digital marketing channels,
• Researching competitors' products and pricing as well as market conditions,

• Sharing best practice and knowledge internally for innovative sales techniques,
• Contributing to the overall growth and quality of the Regional Commercial team,
• Monitoring sales performance metrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management,
• Taking part in monthly and quarterly Regional Commercial team business reviews with Tunstall leadership.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides lifesaving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.