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Operations Analyst - US Public Records - Non Voice (Mumbai - Remote)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Graduation is mandatory for this role., Typing speed of 25 to 30 wpm with 90% accuracy is required., Good communication skills and high customer service orientation are essential., 1 year of experience in a related field is highly preferred..

Key responsabilities:

  • Perform online research on criminal records for applicants.
  • Conduct quality checks on records entered by the team.
  • Adhere to quality guidelines and meet targets set by the Team Leader.
  • Follow IT policy and data security guidelines diligently.

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First Advantage Large https://www.fadv.com/
1001 - 5000 Employees
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Job description

Job Overview:
The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our Clients in US. 

Job Description:
  • Perform online research on criminal records.
  • Quality check
  • Follow quality guidelines and also achieve the targets set by the Team Leader.
  • Follow the IT Policy and Data Security guidelines.
Skills / Knowledge:
  • Typing speed of 25 to 30 wpm / 90% accuracy.
  • Ability to comprehend & articulate
  • Willingness to work in night shifts
  • Good communication skill
  • High Customer Service orientation
  • Eye for Detail
Experience:
  • 6 to 1 year experience highly preferred 
Education:
  • Graduation mandatory*
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.







 

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented
  • Communication

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