College Success Core Coach

About The Position:

College Success Core Coaches are dynamic and motivated undergraduate students who virtually support fellow college students in their journeys through college. The Let’s Get Ready staff sends pre-scheduled text messages each week to our college students with helpful tips, reminders, and check-in questions. When students reply to those pre-scheduled texts with questions or comments, College Success Core Coaches respond to students and start a conversation. Core Coaches jump into action when a student shares a challenge to build a relationship, provide individualized support, and troubleshoot any issues. 

This role is an exciting opportunity to have a large-scale impact on the students we serve by supporting them through our weekly texting curriculum, answering their questions, and providing encouragement and resources to support their college goals. College Success Core Coaches report to a Let’s Get Ready Program Manager who provides guidance and support through mandatory weekly supervision meetings. 

Duties/Responsibilities: 

• Login daily to our texting platform and respond to student text messages within 24 hours. 
• Provide quality and engaging support to students, including advice, resources and encouragement around topics such as: completing tasks to get ready for the school year, signing up for fall classes, talking to their guidance counselor or academic advisor, accessing academic and mental health support, school-work-life balance, and other obstacles.
• Provide a college perspective - sharing relevant stories from your experience as a college student to help students navigate their own journey.
• Meet weekly with Program Manager to discuss quality of engagement with students, troubleshoot issues, and plan for upcoming campaigns. 
• Attend mandatory monthly coach meetings for professional development and to discuss critical programmatic updates. 
• Complete virtual learning modules in a timely manner, which cover topics such as culturally responsive mentorship, active listening, and how to facilitate student goal setting. 
• Send relevant tip sheets from LGR curriculum and guide students to make good use of the school resources available to them.
• Conduct check-in calls with students via phone/video.
• Develop warm rapport with students and ask follow-up questions, with the goals of increasing program engagement and supporting matriculation and persistence in college. 

Qualifications and Experience: 

• Must be currently in their junior or senior year of college and be in good academic standing.  
• Be extremely comfortable building rapport virtually via phone calls, email, text messaging, live video streams, etc. 
• Have exceptional relationship-building ability across personality and identity differences and be effective in communicating with warmth and empathy. 
• Have time management, attention to detail, and organizational and problem-solving skills.
• Able to navigate multiple, new technology platforms.
• Balance result-driven work with a personable approach.
• Be comfortable working independently and collaboratively in a virtual environment.
• Must be able to commit to the position for the entirety of the year (8/25-8/26). 

Preferred Skills & Abilities:

• Former Let’s Get Ready alumni and coaches are strongly encouraged to apply.
• Dedicated and passionate about Let’s Get Ready’s mission and helping students reach their goals. 
• In good academic standing and plan to be enrolled in college in the school year 2025-2026.
• Previous experience serving as a mentor to first-generation college students.
• Excellent self-motivation skills. 
• Strong problem-solving, organizational, and time management skills. 
• Positive reception to feedback and willingness to actively incorporate feedback. 
• Interest in learning about college success strategies, how to effectively support various student subpopulations and deepening self awareness.
• Excellent interpersonal, oral and written communication skills - especially the ability to communicate with warmth and build mentoring relationships over text/phone. 
• Current or previous involvement in campus (student club/organizations, tutoring, orientation leader, work-study, etc.).
• Experience with data entry is a plus.
• Ability to use discernment and clear judgment about the level of support and follow-up needed including following LGR's escalation protocols to identify and support students in need. 

More about the Position and Location:

This is a part- time remote position that requires 6 to 8 hours per week. The schedule varies, but coaches are expected to commit to the position for a full year from August 2025 through August 2026. Flexibility will be offered for school breaks/personal breaks as appropriate to meet program objectives and in consultation with your manager.

Compensation: 

The hourly wage is at least $12.00/hour or your work location’s minimum wage - whichever is higher.

This position runs from August 2025 to August 2026, with the expectation that coaches will work through the summer. : 

How to apply:

Complete application and submit your resume. Applicants applying by May 9, 2025  will be strongly considered. All others will be considered on a rolling basis. Please do not contact the job poster.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Let’s Get Ready is unable to sponsor visas. 

Let’s Get Ready is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.