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Customer Service & Order Processing Associate for an E-commerce Company in the US (Home Based Part Time)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Strong communication skills, both written and verbal., Experience with e-commerce platforms and order processing., Familiarity with CRM systems and online invoicing tools., Ability to work independently in a home-based environment..

Key responsabilities:

  • Send accurate invoices to clients using DocuSign.
  • Provide updates on order statuses by checking web portals.
  • Verify product availability and place orders with vendors.
  • Respond to live chat inquiries and update customer information in the CRM.

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Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
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Job description

•Send accurate and detailed invoices to clients through DocuSign.
•Provide status updates on orders, including those pending, placed, or needing placement, by checking web portals.
•Verify product availability via online portals or by contacting vendors.
•Place orders with vendors and distributors through online portals.
•Respond to live chat inquiries as needed.
•Update customer information in the CRM system.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented

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