Offer summary

Qualifications:

Minimum 3 years of experience in property management or a related field., Proven proficiency in email management and mass communication tools., Exceptional organizational skills and ability to multitask efficiently., Outstanding written and verbal communication abilities..

Key responsabilities:

Manage and respond to a high volume of emails for effective communication with tenants and property owners.

Coordinate and execute mass texting and email campaigns to enhance client outreach.

Handle administrative tasks related to property management, including processing maintenance requests.

Assist with data entry and management of tenant information, ensuring accuracy and confidentiality.

Job description

This is a remote position.

Schedule:

Total hours: 40 hours per week or 8 hours per day
Monday - Friday
8:00 AM - 5:00 PM Mandan, MD time (or 9:00 PM - 6:00 AM Manila time)
With 1 hour unpaid break in between

Client location or time zone: Mandan, MD, USA - CDT

Company/client overview:

Join a thriving property maintenance and management firm based in North Dakota, managing an impressive portfolio of over 2,000 rental units across various property types. This dynamic company stands out with its comprehensive approach, offering not just traditional property management but also a full suite of services including cleaning, maintenance, snow removal, and lawn care. As a vital part of their team, you’ll contribute to the seamless operation of a business that prides itself on personalized customer service and efficient property management.

Job Description

As a Property Management Assistant, you’ll be at the heart of a bustling operation, managing crucial administrative tasks that keep our client’s business running smoothly. In this remote role, you’ll handle a high volume of communications, coordinate mass messaging campaigns, and assist with various property management duties. Your expertise will directly contribute to maintaining the company’s commitment to top-notch service for a diverse clientele. This position offers the excitement of a fast-paced environment combined with the flexibility of remote work, allowing you to make a significant impact on a growing property management business from the comfort of your home office.

Responsibilities:

Efficiently manage and respond to a high volume of emails, ensuring prompt and professional communication with tenants, property owners, and team members
Spearhead the coordination and execution of mass texting and email campaigns, enhancing client outreach and information dissemination
Take charge of administrative tasks related to property management, including processing maintenance requests and updating property records
Assist with meticulous data entry and management of tenant information, ensuring accuracy and confidentiality
Potentially handle incoming phone calls, providing exceptional customer service and addressing inquiries with patience and expertise
Demonstrate strong multitasking abilities by prioritizing and managing multiple tasks in a dynamic, fast-paced environment
Collaborate with a team of over 30 staff members to ensure seamless operations across 2,000 to 3,000 rental units

Requirements

Minimum 3 years of experience in property management or a closely related field, showcasing a strong understanding of the industry
Proven proficiency in email management and mass communication tools, with the ability to craft clear and effective messages
Exceptional organizational skills and the ability to multitask efficiently in a high-volume work environment
Outstanding written and verbal communication abilities, capable of representing the company professionally in all interactions
Familiarity with property management software (specific systems to be determined), with a willingness to learn new technologies
Demonstrated ability to handle sensitive information with the utmost confidentiality and discretion
Self-motivated individual with the discipline to work independently in a remote setting while maintaining high productivity
Flexibility to align work schedule with North Dakota time zone to ensure optimal collaboration with the in-house team
Comfortable with the potential of handling both computer-based tasks and phone calls as needed
Adaptable problem-solver, ready to contribute to the management of a diverse portfolio of commercial properties, storage units, apartments, and condo associations