Associate Customer Business Manager Pac Mountain - Albertsons

JOB PURPOSE

The Associate Customer Business Manager (ACBM) develops sustained business relationships and drive profitable sales volume for Albertsons Southern California for total Foods and Knorr HQ focus.  They are the subject matter experts for Foods and will provide strategic direction for the division. The ACBM will exceed (profitable) volume and share goals while improving return on holistic customer investment, in line with joint business plan targets and customer and brand strategies.

Additionally, the ACBM will be responsible for turnover, category and brand share, and sales contribution margin (SCM) results for the business. They will work with syndicated data and other data resources to identify opportunities and develop a plan to achieve them. Excellent communication skills, attention to detail, and managing multiple brands and initiatives are critical.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

The position will require advanced skills in analysis, project management and proficiency in Microsoft Office with exceptional Excel skills. The Associate Customer Business Manager is expected to quickly become proficient in data systems such as IRI/Circana, Numerator, and retailer specific platforms. The Associate Customer Business Manager is responsible for weekly analysis and reporting of sales trends, shopper analysis, competitive activity and creating actionable insights from the analysis of these trends. The Associate Customer Business Manager is expected to regularly meet customer deadlines for weekly or monthly sales plan submissions and other ad hoc requests.  Additionally, the Associate Customer Business Manager should be ready to create and present sales ready presentations to the Customer, Brands and Internal teams. 

• Manage relationship with category managers and interface with customers’ various functional departments. Manage NSV and trade investment by category; Manage new item sell-in, influence planograms, and retail initiatives.
• Develop and implement Nutrition strategy for Albertsons (So.Cal) for the Foods business and take lead on HQ new item appointments for Knorr along with Many Americas
• Drive strategic relationships and accelerated growth while operating within approved Trade Marketing parameters. 
• Drive trade investment effectiveness and efficiency 
• Coordinate annual planning efforts 
• Consistently communicate status against objectives and identify risks and opportunities 
• Coordinate Joint Business Plans with key accounts  
• Manage and communicate through broker teams to ensure objectives are being met. 
• Work closely with Distributor Manager and Demand Planning to ensure distributor forecast is aligned to channel needs. 

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Undergraduate degree is required
• Minimum one year of related experience; demonstrating knowledge of customer, data, systems, and ability to analyze info and trends to make recommendations. 
• Strong communicate skills to work across Customer Business Managers, Business Development, Headquarters Planning group and Customer Service organization; have the skills to connect with team and create solutions to problem areas.
• Has ability to think outside the box and has ability to work independently to find solutions
• Must have a growth mindset and a passion for winning. 

• Prior experience in the CPG industry is preferred. 

• Must have excellent verbal and written communication skills. 

• Must be able to effectively relate with multiple levels of management, internally and externally. 

• Must be detail oriented that works effectively in a highly collaborative and dynamic environment. 

• Must have strong relationship building and project management skills. 

• Must be fully proficient with Excel and PowerPoint. Power BI and other applications a plus 

• Prior working knowledge of POS reporting systems preferred (Nielsen, IRI/Circana, Customer-Specific) and Sales Planning Systems. 

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

What We Can Offer You 

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Pay: The pay range for this position is $86,000 to $129,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability. 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non-discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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