Systems Analyst - Epic Willow

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

** This is a Fully Remote Opportunity within the United States**

As a successful candidate, you will:

Design, build, and test an assigned Epic module. Maintain documentation of business and system configuration requirements. Configure the Epic software according to decisions made by SMEs such as templates, drop-down boxes and pick lists. Complete assigned team tasks as documented in the work plan. Report status of task completion to assigned Manager. Provide timely alerts about endangered milestones and deliverables.

RESPONSIBILITIES:

• Analyzes, develops, configures, tests and implements Electronic Health Record (EHR) software and related analytics, with minimal supervision.
• Performs system configuration functions using on-line architectural tools with minimal supervision.
• Prepares detailed program specifications and flowcharts, and coordinates the system's installation with the user department.
• Provides status reports to management when required.
• Attends meetings as required, and participates on committees as directed.
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions.
• Acts as user liaison between clinical or business departments and Information Systems; providing domain expertise and experience for multiple interacting healthcare departments.
• Works closely with operational stakeholders to properly engineer workflow.
• Leads others to adhere to established industry best practices, standards, and quality.
• Maintains a positive image when dealing with department personnel and other City of Hope employees.
  
  

SKILLS & EXPERIENCE:

• Understands strategies, determines business needs, and participates in planning and implementing Epic.
• Ability to work effectively in a high-paced environment.
• Ability to train on and become certified in one or more relevant Epic system modules.
• Ability to apply knowledge of workflows to implement a system that meets business needs.
• Ability to provide excellent service to both internal and external customers.
• Ability to identify problem situations and consider all perspectives in terms of scope and consequences.
• Ability to effectively facilitate interdisciplinary teams as assigned.
• Ability to work independently, handle significant responsibility, and prioritize multiple assignments.
• Ability to attend to detail required.
  
  

INTERPERSONAL SKILLS:

• Ability to demonstrate flexibility, creativity, curiosity, and assertiveness.
• Demonstrates leadership and organizational skills.
• Demonstrates creativity, integrity, and initiative.
• Ability to communicate effectively with others using a variety of modes and in a complex and varied work environment.
• Ability to promote the effectiveness of the team as both team leader and team member.
• Ability to help the organization fulfill its mission and achieve its strategic objective by using critical thinking and problem solving.
• Other duties as assigned
  
  

Your qualifications should include:

• Bachelor's Degree
• Experience may substitute for minimum education requirement
• 2-5 years healthcare experience in a technical or clinical operations role
• Relevant Epic module or newly obtained Epic certification within six months of employment
• For internal COH candidates, Epic certification shall be obtained within 9 months of transferring into the Epic project.
  
  

Preferred:

• Bachelor’s Degree
• 2-5 years of healthcare Information Technology experience with Epic Willow
• Healthcare experience in acute care settings preferred.
  
  

Previous experience in the design, planning and implementation of clinical information systems preferred.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.