Business Analyst

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

Job Summary

The role supports the centralization, development and implementation of the Sales force incentive plan reporting and monitoring across Asia Pacific. As SFE and Business Analyst, you will engage with relevant internal Commercial stakeholders, Finance and HR teams across APAC to ensure accurate calculation, validation, and timely payout of incentive compensation quota payout

In addition, the role will be responsible for market data analysis, gathering and interpreting external and internal market insights to support sales performance benchmarking, competitive analysis, to support strategic decision-making.

Principal Duties And Responsibilities

Principal Duties and Responsibilities:

• Support and administer the Sales Incentive Planning (SIP) to:
• Support the development and utilisation of PBI to measure SIP to targets.
• Help with solving for data gaps, issues and incentive-related issues requiring review.
• Work closely with the countries to ensure data accuracy and completeness.
• Support in Data integration with ERP, HR tools (for payroll).
• Act as the escalation point for user inquiries and helpdesk support related to SIP.
• Manage monthly, quarterly, and annual bonus calculations and accrual estimates in coordination with Business Partners.
• Responsible for ongoing maintenance of quota / plan changes / leavers / new joiners from each APAC country in scope.
• Sales Force Performance Management:
• Maintain, monitor and report of incentive payouts and attainment from various sources (PBI, SAP, Salesforce.com)
• Assist in rolling-out a common performance tracking and review tools for sales managers
• Support the development of APAC sales reps’ awards rankings.
• SFE/SIP Dashboards / Reports:
• Establish dashboards of KPIs to be used by APAC and local teams to measure commercial performance
• Lead SFE internal meetings to ensure metrics are clearly understood
• Analyse sales data, performance trends, and productivity insights to provide strategic recommendations to sales leadership.
• Develop and use a data lake to transition this into analytics & information.
• Market Data Analysis:
• Conduct market data analysis, integrating internal and external data to support sales benchmarking for APAC.
• Analyse market trends, customer segmentation, and industry benchmarks to provide insights for sales strategy and territory planning.
  

Continuous Improvement

• Continually assesses opportunities to improve delivery, and leverage technology to improve efficiencies.
• Bring a continuous improvement mindset, consistently evaluating current processes/procedures and seeking opportunities to improve efficiency.
  
  

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

Expected Areas Of Competence (i.e., Knowledge, Skills And Abilities)

• Understanding of IT systems, PBI and Microsoft suite
• Strong cross-functional collaboration skills
• Strong analytical and quantitative skills in excel or more advanced tools
• Strong communication skills – both written and oral
  
  

Languages

• Strong written and verbal command of English & Mandarin
  
  

Personal Skills Requirements

• Strong work ethic, going beyond what is asked for and applying own critical thinking
• Comfortable to chase country stakeholders to meet delivery dates.
• Team player, high degree of flexibility and responsiveness, to changing inputs
• Can do mind-set, self-driven, never satisfied - continuous improvement mindset
  
  

Education/Experience Requirements

• Required Education/Experience:
  
  

Associate’s degree and 4+ years of applicable experience OR

Bachelor’s degree and 3+ years of applicable experience

Travel Requirements

Up to 5%

What You Can Expect

How You'll Create Impact

What Makes You Stand Out

Your Background

Travel Expectations

EOE/M/F/Vet/Disability

4596