Bachelor's degree in Marketing, Business, or a related field., 3+ years of experience in product marketing, preferably in subscription-based businesses., Strong understanding of customer lifecycle management and churn mitigation strategies., Excellent written and verbal communication skills..
Key responsabilities:
Develop and execute go-to-market strategies for new programming launches and product enhancements.
Collaborate with cross-functional teams to ensure successful product launches.
Design and execute customer onboarding programs to maximize engagement and retention.
Analyze customer data to identify churn risks and develop targeted retention strategies.
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At NCSA College Recruiting, we believe in the transformative power of sports.
For over 20 years, NCSA has empowered the next generation of student-athletes to take control of their future, maximize their potential and get recruited.
Through digital-first tools and expert guidance, our team of former athletes and coaches helps student-athletes through the college recruiting journey to ensure athletic and academic success in college and beyond.
As the world’s largest college recruiting platform, NCSA connects tens of thousands of college-bound student-athletes to more than 35,000 college coaches across 37 sports each year.
NCSA is part of IMG Academy, the leader in athletic-academic education and development for high school student athletes.
For more information about NCSA College Recruiting, visit ncsasports.org, like our Facebook page www.facebook.com/NCSAsports and follow NCSA on Twitter @ncsa.
Named one of the Best and Brightest Companies to Work For in the Nation in 2024 , IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences :
Boarding school and camps , via a state-of-the-art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
Online college recruiting , via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Position Summary
The Product Marketing Strategist plays a critical role in driving the success of our IMG Academy+ developmental coaching products. This role requires a data-driven, creative, and customer-focused individual who can help develop and execute winning go-to-market strategies. The ideal candidate will have a strong understanding of the subscription business model and experience translating customer insights into compelling marketing messages and campaigns, with a true passion for sports and youth development.
Position Responsibilities
Help develop and execute go-to-market strategies: Oversee execution for promoting and supporting the bundling of products across multiple channels, audiences and platforms
Develop and execute go-to-market plans for new programming launches and existing product enhancements, including pricing, packaging, and positioning strategies.
Collaborate with cross-functional teams (product, sales, social, web, design, automation, etc.) to ensure alignment and successful product launches.
Develop and manage customer lifecycle marketing campaigns: Design and execute customer onboarding programs to maximize customer engagement and retention.
Develop and implement email marketing campaigns, in-app messaging, and other communication channels to nurture customer relationships and drive product adoption.
Analyze customer data to identify churn risks and develop targeted retention strategies.
Conduct market research and competitive analysis: Stay abreast of industry trends, competitor activities, and customer needs.
Conduct market research and customer surveys to gather insights and inform product development and marketing decisions.
Analyze customer data and market trends to identify new opportunities and optimize existing marketing campaigns.
Develop compelling product messaging and positioning: Craft compelling product narratives and value propositions that resonate with target audiences.
Develop key messaging and positioning for different customer segments and marketing channels.
Collaborate with the content team to create high-quality marketing materials (website copy, brochures, case studies, etc.).
Track, measure, and analyze campaign performance: Track key metrics (e.g., engagement, most popular content, customer lifetime value, churn rate, etc.) and analyze campaign performance.
Identify areas for improvement and make data-driven recommendations to optimize marketing campaigns.
Prepare regular reports on campaign performance and key marketing metrics.
Knowledge, Skills, And Abilities
Bachelor's degree in Marketing, Business, or a related field.
3+ years of experience in product marketing, preferably with experience in subscription-based businesses.
Strong understanding of the subscription business model, including customer lifecycle management and churn mitigation strategies.
Experience with data analysis and using data to inform marketing decisions.
Excellent written and verbal communication, presentation, and interpersonal skills.
Strong project management and organizational skills with the ability to manage multiple projects simultaneously.
Proficiency in marketing automation platforms (preferably Salesforce Marketing Cloud) and CRM systems (e.g., Salesforce).
Experience with A/B testing and other marketing experimentation methodologies.
A strong analytical and problem-solving mindset with the ability to think creatively and strategically.
Passion for technology and a strong interest in the youth sports space
Preferred Skills
Experience with content marketing and social media marketing.
Experience with customer success or support functions.
Background Requirements
Requires a background check upon offer
Requires a drug test upon offer
Benefits
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
Comprehensive Medical, Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get To Know Us Better
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Industry :
Consumer Services
Spoken language(s):
English
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