Senior Business Consultant

Summary

We are currently recruiting for the role of Senior Business Consultant for North America. This is a key role in the region, reporting to the Manager of Business Consulting in North America. The successful applicant will provide support across a range of customers and implementations, while also instilling FINEOS and industry best practices in the region amongst the business consulting team.

Responsibilities (Other duties may be assigned.)

• Participant in internal or external communities which have an emphasis on skills or knowledge which are directly relevant to the Business Consultancy Practice:
• Industry Groups
• Business Process Re-engineering
• Configuration Management
• Business Architecture
• Self-motivated and pro-active.
• Planning and leading requirement workshops with clients.
• Demonstrating the FINEOS product to the client.
• Creating and maintaining solution through configuration first principles.
• Ensuring that all configuration is completed to FINEOS best practice.
• Ensuring all solutions are scalable for further versions or additional lines of business.
• Working with FINEOS team to ensure successful and timely delivery of solution.
• Communicating the client’s requirements to all stakeholders.
• Working with the project manager to estimate and plan project implementation.
• Provide product feedback and detail measurable opportunities for improvement.
• Sharing knowledge, influencing and providing direction to others within the Business Consultancy Practice by pro-actively pushing information out to the wider group.
• Excellent communicator, with an ability to set clear expectations around project delivery responsibilities for team.
• Forward thinking, with an ability to plan for future project demand and to identify team and individual skill requirements.
• Expertise in one or more lines of business FINEOS supports (Absence, Life, Disability, Supplemental, Policy, Billing, Employer Market.)
• Project implementations utilizing agile implementation methodologies and have been a key participant in all facets(hands-on,) including PI Planning, grooming, user story writing and delivery.
• Able to assess project risks, particularly around implementation process.

Education and/or Experience

• 10+ years of experience in a consulting and client-facing role.
• 10+ years of experience working within Life, Accident and Health Insurance Sector.
• 5+ years of experience working on software implementations in a leadership capacity.

Knowledge, Skills and Abilities

• Experienced in providing regular project and team feedback, as well as measurable opportunities for improvement.
• Excellent Client Management and Influencing skills, with capacity to lead key planning, requirements & design workshops when necessary.
• Comfortable communicating and presenting to Senior Management (internal and external,)

Technical Skills

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, Success Factors, etc.

Language Skills

• Ability to speak the English language proficiently, both verbally and in writing.

Travel Requirements

• This position requires up to 20% travel including potential for international travel is required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in a home office environment.
• The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, computer, etc. as required to effectively perform their duties.

Work Requirements

• Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.