Match score not available

Device Support Specialist, Malaga

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Nursing educational background required., Minimum 3 years of patient treatment experience., Technical aptitude with proficiency in Windows and MS Office., Proficiency in English and a valid driver's license..

Key responsabilities:

  • Plan patient visits every 4 weeks and provide training on Novocure devices.
  • Check and replace defective devices and manage troubleshooting at patient homes.
  • Interpret therapy device data and support patients, including after hours.
  • Perform administrative tasks and ensure coverage in case of absence.

Novocure logo
Novocure http://www.novocure.com
1001 - 5000 Employees
See all jobs

Job description

To support our patients throughout Spain, we are looking for a Device Support Specialist (DSS), based in the Malaga region on a 1 year temp contract.


The DSS assists patients starting therapy with Novocure, handling technical questions and equipment troubleshooting. Further, the DSS organizes and trains patients and caregivers on device use, regularly checks and optimizes devices, and manages equipment inventory and logistics. At the end of therapy, ensures the return of materials to operational centers.


Your responsibilities:

  • Plan patient visits every 4 weeks (2 weeks for clinical patients).
  • Provide training on Novocure devices.
  • Check and replace defective devices.
  • Manage equipment troubleshooting at patient homes and collaborate with GTS.
  • Interpret therapy device data.
  • Support patients, including after hours.
  • Participate in patient events and clinical trial site initiation visits (SIV).
  • Cooperate with company DSS contacts.
  • Perform administrative tasks and record interventions in CRM/SAP.
  • Ensure coverage in case of absence.


Your profile:

  • Nursing educational background.
  • Willingness to travel throughout Spain 80% of the time.
  • Minimum 3 years of patient treatment experience.
  • Technical aptitude and proficiency in Windows and MS Office.
  • Valid driver's license.
  • Autonomy, excellent organizational and communication skills.
  • Proficiency in English.


We look forward to receiving your application through our ApplicantPortal. For more information about Novocure and our therapy, visit our website at www.novocure.com or watch our patient testimonial videos.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication

Technical Support Specialist Related jobs