Customer Service Engineer

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Company: Siemens Medical Solutions USA, Inc.

Location: 40 Liberty Blvd., Malvern, PA 19355; Remote work permitted, 100% travel to client sites in NE Ohio.

Position Title: Customer Service Engineer, Level III

Salary $80,000 / Year

Hours: Monday – Friday, 8:00 am to 5:00 pm, 40 Hours/Week

Summary of Duties: Service Imaging Equipment needed in Northeastern Ohio. Work in

a field-based customer-facing role that installs, services, maintains, and modifies Siemens imaging equipment at customer sites. Support the Magnetic Resonance (MR), Computed Tomography (CT), General X-Ray (XP) and Radiation Oncology (ONC) modalities. Remote work permitted. 100% travel required to customer sites in Northeastern Ohio.

Qualifications: The position requires seven (7) years of experience. Alternately, the Employer will accept a Bachelor’s degree in Electrical Engineering, Engineering Technology, or a related Engineering field and five (5) years of experience in the job offered, or as a Field Service Technician, or a related occupation. The position requires experience with the following skills: Service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision; Experience with Magnetic Resonance (MR), Computed Tomography (CT), General X-Ray (XP), and Radiation Oncology (ONC) modalities; Customer Relationship Management Experience; Experience using tools and service test equipment. Remote work permitted. 100% domestic travel required to customer sites in Northeastern Ohio.

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To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers’ specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.  These scammers may attempt to collect your confidential personal or financial information.  If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.