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Claims Adjuster - Centralized

extra parental leave
Remote: 
Full Remote
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Offer summary

Qualifications:

A minimum of two years relevant work experience or two years post-secondary education., Strong communication skills for interviewing and documenting claims details., Ability to make independent decisions regarding liability and coverage., Familiarity with auto claims processes is preferred..

Key responsabilities:

  • Manage a high volume of claim files from beginning to end.
  • Resolve and document auto claims quickly and accurately over the phone.
  • Interview all parties involved in an accident to determine coverage and liability.
  • Collaborate with peers to ensure consistency in accident details.

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Progressive Insurance XLarge http://www.progressive.com/careers
10001 Employees
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Job description

As a centralized claims adjuster, you’ll help customers resolve auto claims involving up to two vehicles. This is not a field position. Primarily over the phone, you’ll accurately document claims details, interview those involved in an accident, make coverage and liability decisions, and collaborate with peers to verify consistency of accident details. Along with a supportive team, you’ll have ongoing coaching and development to help you feel confident while supporting customers through a stressful time.

This is a remote position. You must reside in Florida.

Duties & Responsibilities

  • Manage a high volume of claim files from beginning to end
  • Resolve and document auto claims as quickly and accurately as possible
  • Interview all involved in an accident to determine coverage and liability decisions
  • Validate damage is consistent with the report of the accident
  • Independently make decisions related to liability and coverages

Must-have Qualifications

  • A minimum of two years relevant work experience
  • {OR} A minimum of two years post-secondary education

Schedule: During training, Monday - Friday, 8:30am to 5:30pm EST

After training, Tuesday - Saturday, 9:00am to 6:00pm EST

Location: Must reside in the state of Florida.

Start Dates: April 2025 and May 2025

Compensation

  • $24.25 - $25.75/hour
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
  • An additional 10% when you work evening or weekend hours
  • Performance-based rewards

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Required profile

Experience

Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Decision Making
  • Communication

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