Revenue Recovery Specialist (remote)

Summary

This is a remote position open to any qualified applicant in the United States. In this role, you will work under the general supervision of the Director of Managed Care, Credentialing, and Denial Prevention. You will perform advanced-level tasks related to healthcare payer claim line underpayments. Excellent written and verbal communication skills, proficiency in MS Excel, and familiarity with payer portals are essential.

Job Responsibilities

• Utilizing the Advanced Reimbursement Analysis (ARM) tool to identify, track, and trend underpayments.
• Possessing a basic understanding of the entire RCM process.
• Maintaining a comprehensive knowledge of HCPCS/ICD/CPT coding and specific carrier requirements.
• Identifying trends and patterns to better resolve accounts and generate bulk payments.
• Recognizing problems or trends and providing suggestions for resolutions.
• Demonstrating strong knowledge of medical terminology, CPT codes, modifiers, and diagnosis codes.
• Analyzing claim lines to identify contractual underpayments or billing errors.
• Resolving underpaid claims from various payer products, including HMO, PPO, Medicaid, Medicare, and Workers' Compensation.
• Articulating contract provisions to representatives from healthcare payer companies and government agencies.
• Contacting payer via phone, portal, or written correspondence to initiate payment requests.
• Performing appropriate follow-up with payers and gaining commitment for payment.
• Escalating lack of response or payment within the payer organization as appropriate.
• Identifying and communicating contract interpretation issues and language discrepancies to leadership.
• Identifying payer trends and communicating them to the supervisor for further action or escalation.
• Serving as a subject matter expert in the payer contract dispute resolution process.
  
  

Qualifications

High school diploma or GED is Required

RCM experience needed 3-5 years

Healthcare Collections experience 3-5 years

Excel knowledge- Pivot tables

Salary And Other Compensation

Applications will be accepted until March 14, 2025.

The annual salary for this position is between $63,000 - $74,500, depending on experience and other

Qualifications Of The Successful Candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and

subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
  
  

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.

Cognizant reserves the right to modify this information at any time, subject to applicable law.