Offer summary

Qualifications:

B.S. in Computer Science or related field or equivalent degree, 2+ years of experience in a customer-facing technical services or support role, Demonstrated ability to troubleshoot networking issues, Experience with TCP/IP networking & security fundamentals is preferred..

Key responsabilities:

Execute technical planning, architecture, and implementation of communications solutions

Integrate the Vocera solution with external systems and create test plans

Transfer knowledge to customer’s technical staff and train system administrators

Effectively communicate project status to stakeholders and coordinate activities with internal teams.

Job description

Work Flexibility: Remote

The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Vocera communications solutions; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing

What you will do:

Integrate the Vocera solution with external systems (such as phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware)

Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions -- Train the customer system administrator and help desk staff

Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system

Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements

Coordinate activities effectively with internal cross functional teams

Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.

Protect the security of medical or sensitive records to preserve their confidentiality

What you need:

Required

B.S. in Computer Science or related field or equivalent degree

2+ years of relevant experience in a customer-facing technical services or support role including physical & virtual Windows Server and Linux operating system environments
Demonstrated ability to troubleshoot networking issues

Preferred:

Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers

Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus

Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC / NetScaler or F5 Big IP)

Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems

Prior experience integrating nurse call and/or patient monitoring systems

Ability to deploy technology in the healthcare market is highly desired

$69,100 - $107,400 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

#IND1

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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