Quality Improvement Program Manager

Specific duties include, but are not limited to :

• Maintains a schedule and conducts site and system audits. Ensures surveillance is occurring at all types of field operations including fixed sites, mobile operations and support systems such as Patient Services, Supply Chain and Managed Care.

• Based on data analysis of organization quality metrics, leads and oversees corporate quality improvement teams in the quality improvement process.  Manages complex and/or multiple projects/initiatives, including: Ensures project goals, outcomes and objectives are accomplished, Develops and monitors project plan, Tracks project status, identifies and resolves barriers, Assures milestones are met within prescribed timeframes and budget constraints, Updates appropriate parties on project status

• Serves as an expert for the accreditation process (including Joint Commission and any other accreditations sought by the company) maintaining survey readiness and educating team members on the standards. Tracks manager compliance of unit system checklists, Site Specific Hazard Vulnerability Assessments and code drills.

• Participates in the organization wide infection control program by contributing to the annual Infection Control Risk Assessment.

• Other related duties as assigned

Position Requirements:

• Bachelor's Degree or Equivalent Experience

• Three (3) years related experience; preferably with a background in radiology or healthcare provider experience.

• ARRT(CT)

• Experience with Microsoft Office applications, especially Word, PowerPoint, Excel, etc.

• Ability to manage multiple projects, small to large regularly while interacting with all levels of management in addition to Technologists and ancillary Team Members.

• Management experience in operations within the healthcare industry

• Strong communication skills; both verbal and written including the ability to teach and mentor on QI principles and program activities

• Strong qualitative and quantitative analytical and problem solving ability

• Organizational skills & Attention to Detail

• Knowledge and understanding of Internal Quality Auditing by process

• Facilitation skills

• Knowledge and understanding of Joint Commission standards as they apply to diagnostic imaging

• Knowledge and understanding of OSHA requirements as they apply to accident investigation and workplace safety

• Knowledge and understanding of Failure Mode Effects Analysis (FMEA)

• Knowledge of CQI principles

• Team player who builds effective working relationships with internal and external customers at all levels

Preferred:

• CPHQ certification preferred

• Experience with CT Cardiac/Coronary CTA applications

• Project Management experience

• Quality and Process Improvement experience

• Experience with Google applications, especially Gmail, Drive, Meet, Docs, Sheets, Slides, Forms, etc.

Physical Requirements:

Standard Office Environment and the employee may be exposed to environmental hazards such as exposure to noise, and travel.

More than 50% of the time:

• Sit, stand, walk.

• Repetitive movement of hands, arms and legs.

• See, speak and hear to be able to communicate with patients.

• Repetitive Motion

Less than 50% of the time:

• Stoop, kneel or crawl.

• Climb and balance.

• Carry and lift 10-20 lbs. 

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