Match score not available

Support Services Project Manager/Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Minimum of 10 years of project management experience required., Experience in modernized service delivery is essential., Project Management Professional Certification is desirable but not mandatory., Familiarity with Jira is a plus..

Key responsabilities:

  • Provide liaison support for agency, vendor, and OTS needs.
  • Manage project resources and develop stakeholder relationships.
  • Track project decisions, tasks, and invoices to ensure timely completion.
  • Communicate project timelines and updates, and assist with UAT planning.

Navitas Partners, LLC logo
Navitas Partners, LLC SME http://www.navitassols.com
51 - 200 Employees
See all jobs

Job description

Title: Support Services Project Manager/Specialist
Location: Remote, LA
Duration: 4 Years

Job Description:


The scope of the proposed services will include the following:
  • Provide OTS liaison support for needs from agency, vendor, and OTS verticals
  • Manage project resources, including other internal groups or third parties
  • Develop and manage Agency and stakeholder relationships
  • Focus on project's productivity
  • Manage and track OTS decisions, participation, and tasks with the goal of providing timely completion
  • Keep track of project invoices and is able to provide budget projections
  • Assist in identification and resolution of project risks and issues
  • Provide assistance with monitoring and updating the project schedule/roadmap, due dates, release plan, and expectations
  • Communicate project timelines and updates, providing weekly updates in Product Delivery's portfolio system
  • Participate in the development of and/or review of project management plans, process documents, deliverables and transition plans
  • Assist with updating JIRA items
  • Assist with UAT planning and bug tracking/reporting
  • Help develop transition plans from: development team to production support team and from product development to product go-live
  • Assist with the removal of impediments
Expertise and/or relevant experience in the following areas are mandatory:
  • A minimum of 10 years project management experience
  • Experience in modernized service delivery
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
  • Project Management Professional Certification
  • Experience using Jira

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication
  • Problem Solving

Service Delivery Manager Related jobs