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Assessment Booking Coordinator ZR_20853_JOB

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Australia

Offer summary

Qualifications:

Experience in medical administration or patient scheduling., Proficiency in electronic medical records (EMR) systems and scheduling software., Strong customer service skills with a patient-centered approach., Excellent organizational and time management skills..

Key responsabilities:

  • Coordinate assessment bookings by liaising with patients and clinicians.
  • Manage scheduling using the EMR system for accuracy and efficiency.
  • Communicate with patients about appointment details and scheduling changes.
  • Collaborate with the Assessment Booking Team to improve processes and patient experience.

BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
See all jobs

Job description

This is a remote position.


Schedule:

• Monday - Friday, 9:00 AM - 5:00 PM Ontario Time with a 30-minute paid break (40 hours per week) 

 

Job Summary

As an Assessment Booking Coordinator, you will play a vital role in coordinating complex assessment bookings for our multidisciplinary team. Using electronic medical records (EMR) systems, email, and telephone communication, you will ensure a seamless scheduling process for both patients and clinicians. This position requires strong organizational skills, medical administration experience, and exceptional customer service abilities.

Key Responsibilities
● Coordinate assessment bookings by liaising with patients, clinicians, and internal teams via email and phone.
● Manage scheduling using our EMR system, ensuring accuracy and efficiency.
● Communicate with patients regarding appointment details, documentation requirements, and scheduling changes.
● Troubleshoot scheduling conflicts and problem-solve to optimize clinician availability.
● Maintain detailed and accurate records of appointment schedules, patient information, and correspondence.
● Collaborate with the Assessment Booking Team to streamline processes and improve patient experience.


Requirements
● Experience in medical administration, patient scheduling, or a related role.
● COMPUTER MUST BE A WINDOWS OS DEVICE
● Proficiency in electronic medical records (EMR) systems and scheduling software.
● Strong customer service skills with a patient-centered approach.
● Excellent organizational and time management skills.
● Ability to manage high volumes of scheduling requests with attention to detail.
● Strong written and verbal communication skills.
● Ability to work collaboratively within a team environment.
● Preferred: Education or experience in psychology, healthcare administration, or medical office administration.

Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
ZR_20853_JOB




Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Problem Solving
Are you interested?

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