Customer Success Operations Launch Intern - Summer 2025 (Remote, CAN)

About the Role:

As a Customer Success Operations Intern with CrowdStrike you will work 40 hours a week directly with the Customer Success team to analyze operational efficiency, and optimize customer success processes. You'll gain valuable experience in both technical and business aspects of Customer Success Operations. 

Summer 2025 Start & End Dates: 12 weeks

• May 19 - August 8

• June 2 - August 22

• June 16 – September 5

Location: Fully Remote

This role is fully remote and requires no travel. Your work location is the city/town/province/state you will be working from remotely. For our 12-week internship program, interns are allowed to work remotely from an alternative location for up to 2 weeks. Interns are also invited to work out of the CrowdStrike office located closest to their remote location.

What You’ll Do:

Some project examples include:

• Drive data-informed decisions by analyzing customer success metrics, identifying trends, and developing actionable recommendations to enhance customer experience and operational efficiency

• Design and implement process improvements through careful analysis of existing workflows and collaboration with cross-functional teams

• Build and maintain dynamic dashboards and reporting tools to provide real-time visibility into key performance indicators and customer health metrics

• Conduct comprehensive audits of customer-facing and internal enablement documentation, ensuring accuracy, consistency, and alignment with current processes

• Perform comprehensive data quality audits, ensuring data accuracy, completeness, and reliability to maintain integrity of business-critical reporting

• Participate in project planning and execution

What You'll Need:

• By the beginning of the internship, interns must have completed at least 2 years at a 4-year undergraduate university and graduating between December 2026-June 2027

• An eagerness to learn through hands-on experience and collaborative projects specific to your internship field.

• Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.

• Technical experience using software on Macs and MS Office

• Familiarity with Excel and Tableau

• Collaborative attitude

• Excellent communication skills, written and verbal

Bonus Points:

• Proven problem-solving skills

• Proven interest in Cyber Security

• Finance, Marketing, Information Systems or related major

#LI-MS3

#LI-Remote

What You Can Expect:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Paid holidays (including birthday holidays) and 401k matching (where applicable)

• Professional development opportunities including workshops, tech talks, and Executive Speaker Series

• Assigned mentors from across the company for continuous support and feedback

• Participation in companywide initiatives including ERGs, FalconFIT, Wellness Programs, and Employee Assistance Program

• Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Ownership of impactful projects that move the company forward

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.