Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for homebuyers
2) led by advantaged underwriting in insurance
3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
The future is bright for the Porch Group, and we’d love for you to be a part of it, as our Shared Experience | Inbound Nesting Lead
THE POSITION
As an Inbound Nesting Lead, your core responsibility will be to support and provide feedback on our new hire’s execution of key functions. You will provide ongoing and regular feedback on the performance of all new team members through their nesting phase of training, working with Managers and quality assurance to provide coaching opportunities and identify areas of opportunity post training. In addition, you may assist Managers with determining a team member’s ability to be successful in their function when performance issues arise.
You will also participate in monthly team meetings with Managers and Training and Development Specialists to review team performance against goals and set commitments for improvements. Your success as a nesting lead will be tied to team performance. You will also be required to provide daily updates to management and facilitate sales training sessions.
Outside of new hire classes and as needed, the Nesting Lead will be required to be on the phone to help with service levels as well as be cross-trained in other areas of the business to assist with any business needs that arise.
WHAT TO EXPECT:
Quick recruitment process through video calls.
Pay rate: MXN 85.00 an hour
Monthly Potential bonus: An average of the last 6 months of commissions earned when goals are met.
Training: paid initial training, as well as ongoing training to help you develop in your role and career.
Career path: this is only the beginning! We offer real opportunities for career growth as our team keeps on growing!
Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!
Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!
WHAT YOU BRING:
We’re looking for a smart, tech-savvy, and independently motivated person with a passion for the Inbound products, making a difference, and mentoring. You need to have:
Proficient in Microsoft programs such as: PowerPoint, Excel, Word, and Forms
Skilled in public speaking and facilitating large groups remotely
Expert problem-solving skills with the ability to adapt as needed
Strong working knowledge of sales development and best practices
Willing to work a flexible schedule to fit the needs of the business and new hire schedules
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Knowledge of the Inbound product and a proven track record of exceptional sales performance
Experience providing constructive feedback to team members
Experience with Microsoft Excel and driving performance improvement from data
Ability to adhere to and provide recommendations to improve guidelines and policies
A commitment to delivering exceptional new hire experiences
A passion for developing people to be excellent individual contributors and team members
Experience leading teams, including coaching to performance improvement and company goals
Proven track record of success in developing a sales or customer service teams
A desire to work in a fast-moving environment and be flexible to change
A positive attitude and pride that stems from doing great work and seeing your team be successful
Competence working with e-learning software and learning management systems
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
Equipment: a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.
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What’s next?
Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
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