Offer summary

Qualifications:

Bachelor's degree in a business-related field preferred., 1 year of experience in B2B Credit & Collections industry., Proficient in Excel and Word, with NetSuite experience preferred., Strong attention to detail and excellent verbal and written communication skills..

Key responsabilities:

Monitor daily aging reports to pursue collections of past due amounts.

Process customer payments and resolve billing disputes across departments.

Communicate professionally with customers to collect payments and review credit information.

Drive collection efforts to meet Key Performance Index (KPI) goals for the team.

Job description

Soligent is the largest pure play solar distributor in the Americas. At Soligent, we envision a world where solar isn’t just the cleanest choice for power: it’s the obvious choice. Our mission is to empower homeowners and installers with a tool-set that transforms the way the world produces energy. We do this by hiring talented people, empowering our team, and being mission driven. Soligent has been featured by the White House, Forbes, Wall Street Journal, The World Economic Forum, and the Atlantic among other publications. In this role, you will see and participate in the interworking of a high growth entrepreneurial large company in a sector that changes the world.

Why Soligent?

You will be part of a vital team at the forefront of transforming how people use energy. Drive positive change in the world while working with the best and brightest. Our executives have built and led successful billion-dollar companies.

We invest in you. You will learn the ins and outs of solar, be exposed to roles across the company, and receive quality training.

Why You?

Are you mission driven? At Soligent, solar is more than a job; it’s our future.

Do you see solutions where others see problems? You’re not satisfied with the status quo; you constantly think about how to improve processes.

Do you enjoy getting your hands dirty? You understand the big picture but also have an innate ability to drill down and execute with high attention to detail.

Can you execute individually but enjoy working with a team? We support a strong culture of teamwork where it’s about the collective gain. Feedback is a big part of that.

Does your word mean everything, you take responsibility for outcomes, and are incredibly persistent? We have a culture of integrity and accountability.

Do you connect the dots easily? You can see how your role fits in with the organization.

Are you fun to be around and able to wear many hats? Soligent is a fast-paced entrepreneurial culture. We believe saving the world should be fun.

Looking to apply your experience to a purpose-driven, operationally focused, and growing team making a positive impact in the world? The Credit & Collections Specialist takes a hands-on approach and serves as the liaison between front office sales team and middle office finance to coordinate customer onboarding, credit decisioning, and monitoring of accounts receivables. Thriving in a remote, fast-paced, dynamic environment, the Credit & Collection Specialist supports our Finance department. This role plays an instrumental part in bringing clean, affordable, and modern energy to the world.

Helps Soligent make a positive impact by:

Monitor the daily aging report to pursue collections of past due amounts.

Process customer payments through multiple payment platforms

Working cross departmental to resolve billing disputes including tax, pricing, and RMA.

Communicating with customers in a professional manner via phone or email to collect payments and review credit information as needed.

Ability to make decisions on escalating past due for insurance claims and/or third-party collections.

Monitoring and releasing orders based on customer credit standing.

Support customers in providing and requesting necessary documents for credit line increase, payment plans, and order releases.

Ensuring full collection process are complete to support mitigating risk and preparing files for next step escalations.

Drive collection efforts to support Key Performance Index (KPI) set for the team, including but not limited to cash collected, DSO, and Bad Debt

Identifying, documenting, and implementing opportunities for continuous improvement.

Performing maintenance, updating, and reviewing customer’s account in Netsuite to ensure accurate financial information and account coding.

Skills/Proficiencies:

Proficient in Excel and Word

NetSuite experience preferred

Bachelor degree in business related field preferred

1 years of experience working in B2B Credit & Collections industry

Familiarity with basic business principles, corporate structures, and financial statements

Ability to review and interpret consumer and business credit reports

Acute attention to detail

To meet deadlines regarding regular account reconciling and balancing

To practice sound judgement with the ability to make timely decisions

Commitment to excellence and high standards

Ability to multitask in a fast pace environment

To respond courteously and promptly to upper management, sales team members, and customer inquiries

Excellent verbal and written communication and follow through skills

To express a professional demeanor when representing the Company

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Mental and Physical Demands:

To speak clearly and understandably by telephone, video, and in person

To communicate effectively via email

To have close vision and ability to adjust focus

To hear oral communications by telephone and in person

To sit for prolonged periods

To employ repetitive hand motion and prolonged use of computer

To work independently within deadlines with minimal supervision

Compensation for this role for a candidate based in Colorado, NYC, and CA is expected to be between $42,000-$52,000 but may be higher or lower in other States due to geographic differentials in the labor market.

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